Emergencies

Information which may be helpful in an emergency situation.

Emergency assistance

The University travel insurer provides the following services via their global office network.

Travel Insurance Assistance Services

Please contact the Insurance Department for complex or urgent queries

Email: insurance@ed.ac.uk

The Foreign, Commonwealth & Development Office (FCDO) consular assistance

The Foreign, Commonwealth & Development Office (FCDO) and UK embassies, high commissions and consulates can help British nationals abroad in a range of circumstances. This includes, for example, supporting those who have lost their passport, been a victim of crime or who have been hospitalised or arrested. 

Who the FCDO can support abroad

Reporting a crime abroad and getting help

Compensation if you're a victim of crime abroad

Arrested or in prison abroad

Victim of rape and sexual assault abroad

Contact

If you need to contact the FCDO urgently or in an emergency you should call the nearest British embassy, high commission or consulate or the FCDO in UK on +44 (0)20 7008 5000, selecting the option: ‘Consular services for British nationals’.

Find a British embassy, high commission or consulate (Worldwide)

Report and replace a lost or stolen Passport

If you need to report and replace a stolen or lost British Passport in an emergency contact.

Cancel a lost or stolen passport - GOV.UK

Other nationalities will need to contact their relevant embassy or consulate.

UoE policies which may prove helpful in an emergency situation

Using social networking in an emergency situation

Guidance on adverse weather when travelling