Information which may be helpful in an emergency situation. Emergency assistanceThe University travel insurer provides the following services via their global office network.Travel Insurance Assistance ServicesPlease contact the Insurance Department for complex or urgent queriesEmail: insurance@ed.ac.ukThe Foreign, Commonwealth & Development Office (FCDO) consular assistanceThe Foreign, Commonwealth & Development Office (FCDO) and UK embassies, high commissions and consulates can help British nationals abroad in a range of circumstances. This includes, for example, supporting those who have lost their passport, been a victim of crime or who have been hospitalised or arrested. Who the FCDO can support abroadReporting a crime abroad and getting helpCompensation if you're a victim of crime abroadArrested or in prison abroadVictim of rape and sexual assault abroadContactIf you need to contact the FCDO urgently or in an emergency you should call the nearest British embassy, high commission or consulate or the FCDO in UK on +44 (0)20 7008 5000, selecting the option: ‘Consular services for British nationals’.Find a British embassy, high commission or consulate (Worldwide)Report and replace a lost or stolen PassportIf you need to report and replace a stolen or lost British Passport in an emergency contact.Cancel a lost or stolen passport - GOV.UKOther nationalities will need to contact their relevant embassy or consulate. University policies UoE policies which may prove helpful in an emergency situation Social networking Using social networking in an emergency situation Weather Guidance on adverse weather when travelling This article was published on 2024-11-12