Postgraduate online learning
open to the world logo

IT support for online learners

IT support is available to online learners just as it is to those studying on-campus. Any issues you encounter while studying will be resolved quickly and efficiently.

The technical requirements for studying online with us are very limited but in the event of a problem, we are here to help.

Technical and computing assistance

We have an extensive technical and computing help section on the website which provides answers to common questions and issues that students encounter. 

Technical and computing help

EdHelp

EdHelp is a service that brings your your frequently used student services together, meaning you can find what you need, all in one place. Find answers to common questions and support topics such as library resources, finance, and administration.

If your question or issue can’t be resolved using the EdHelp Self-Service section (available 24 hours a day), we offer support through webchat or the enquiry form. 

Information about EdHelp

 

The technical support was first rate. I can't say enough about them, their support has been above and beyond the call of duty, and nothing ever seemed too daunting.

Amy Newman