Accessibility Statement for the Events app

Mobile application accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:

https://www.ed.ac.uk/students/new-students/ready-university/top-6-tasks/events-app

This mobile application is run by the Pre-Arrival and Induction Team at the University of Edinburgh using the third party Guidebook Application. We want as many people as possible to be able to use this application. For example, that means you should be able to:

• using your device settings, change colours, contrast levels and fonts
• listen to most of the application using a mobile device screen reader (TalkBack, VoiceOver)
• use zoom functionality on a mobile device to magnify content
• use the application without encouraging any time limits 

We’ve also made the application text as simple as possible to understand.

Customising the application

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our application using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this application is

We know some parts of this application are not fully accessible:

• Some information is conveyed by colour only
• Most data entry fields lack validation; errors are not recognised in search boxes. The system recognises invalid email addresses but misses phone numbers and website formats.
• There were colour contrast issues identified, such as grey font on grey background.
• There is movement that cannot be paused or stopped by the end user
• Pinch-and-expand is not supported except on the Google map.
• Alternative text is not present, apart from the Google map on the ‘Welcome’ page.
• Android TalkBack and iPhone VoiceOver were both not fully compatible with the application
• Some links open in a new window without warning the user
• The application can only be used in portrait mode in iOS

Feedback and contact information

If you need information on this application in a different format, including accessible PDF, large print, audio recording or braille:

• Email: induction@ed.ac.uk
• Telephone: (+44) 131 650 4670
• British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this application

We are always looking to improve the accessibility of this application. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

• Email: induction@ed.ac.uk
• Telephone: (+44) 131 650 4670
• British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service 

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details 

Technical information about this application’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This application is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

The following items do not comply with the WCAG 2.2 AA success criteria:

• Not all non-text items have alternative text

1.1.1 - Non Text Content

• Sometimes content cannot be viewed in landscape mode

1.3.4 - Orientation

• Colour is used on occasion as the sole means of conveying information

1.4.1 - Use of Color

• There may not be sufficient colour contrast between font and background colours

1.4.3 - Contrast (Minimum)

• Reflow is not fully supported as pinch-and-expand doesn’t work on all content

1.4.10 - Reflow

• There is movement which the end user cannot stop or pause

2.2.2 - Pause, Stop, Hide

• Links open in a new tab/window without the user being alerted

3.2.2 - On Input

• Error input suggestions are not provided

3.3.3 - Error Suggestion

• The site is not fully compatible with screen readers as not all elements are correctly labelled.

4.1.2 – Name, Role, Value

We aim to improve our applications accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our application accessibility. Some of the issues are not withing our control and where this is the case, we will work with Guidebook to resolve these issues, obtaining timeframes in which they expect these issues will be fixed.  

For issues within our control, we are working towards solving these problems and expect significant improvements by August 2025.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time we believe no content is outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address and make improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement for issues under our control will be in place by August 2025. 

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this application.

Preparation of this accessibility statement

This statement was prepared on 28th July 2024. It was last reviewed on 31^st July 2024.

This application was last tested by the University of Edinburgh's Career Service Information team in July 2024, using an Android mobile device and an iPhone.

We manually tested the mobile application. 

We tested: 

• Spellcheck functionality; 

• Scaling using different resolutions and reflow; 

• Options to customise the interface (magnification, font, background colour et. cetera); 

• Keyboard navigation and keyboard traps; 

• Data validation; 

• Warning of links opening in a new tab or window; 

• Information conveyed in colour or sound only; 

• Flashing, moving or scrolling text; 

• Use with screen reading software (TalkBack and VoiceOver); 

• Accessibility features of the iOS device; 

• Tooltips

• Text alternatives for any non-text content; 

• Time limits

• Use of any cognitive tests
• Need for any specific keystrokes
• Help section

Application accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:

https://builder.guidebook.com/g/#/guides/welcome2025/details

This application is run by the Pre-Arrival and Induction Team at the University of Edinburgh using the third party Guidebook Application. We want as many people as possible to be able to use this application. For example, that means you should be able to:

• using your device settings, change colours, contrast levels and fonts
• listen to most of the application using a  screen reader (including JAWS)
• use the application without the need to drag content
• use the site without encouraging any time limits 

We’ve also made the website text as simple as possible to understand.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our application using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this website are not fully accessible:

• There is no data validation or error notifications for the search box or schedule conflicts.
• Keyboard navigation is not necessarily possible across the website.
• Not all colour contrasts meet the WCAG required standards.
• It is not possible to magnify all content above 200%.
• Reflow is not possible beyond 175%.
• When using keyboard to navigate the website, it’s not always clear where you have tabbed.
• There is no skip to main content option.
• Not all images have appropriate alternative text.
• Not all URLs are formatted as meaningful hypertext.
• Some links open in new tabs without warning the user
• The language of the pages is not specified.
• The site is not operable in landscape mode on mobile.
• There is moving content that the user cannot stop or pause.

Feedback and contact information

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille:

• Email: induction@ed.ac.uk
• Telephone: (+44) 131 650 4670
• British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this application

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

• Email: induction@ed.ac.uk
• Telephone: (+44) 131 650 4670
• British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service 

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details 

Technical information about this application’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This application is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

The following items do not comply with the WCAG 2.2 AA success criteria:

• Not all non-text items have alternative text

1.1.1. Non Text Content

• Lists are not coded correctly

1.3.1 Info and Relationships

• Sometimes content cannot be viewed in landscape mode on mobile devices

1.3.4 Orientation

• There may not be sufficient colour contrast between font and background colours

1.4.3 - Contrast (Minimum)

• It is not possible to magnify all content to 200%

1.4.4 Resize Text

• Content can not be presented without loss of information or functionality, and without requiring scrolling in two dimensions

1.4.10 - Reflow

• Users cannot access all content by keyboard

2.1.1 Keyboard

• There is movement which the end user cannot stop of pause

2.2.2 Pause, Stop, Hide

• There is no skip to main content option

2.4.1 Bypass Blocks

• Not all links are meaningful hypertext

2.4.4. Link Purpose (In Context)

• It is not always clear where you have navigated to by keyboard

2.4.7 Focus Visible

• The language of the page is not specified

3.1.1 Language of Page

• Links open to a new tab/window without the user being alerted

3.2.2 On Input

• Users are not informed of some input errors

3.3.1 Error Identification

• Error input suggestions are not provided

3.3.3 Error Suggestion

• The site is not fully compatible with screen readers and speech-to-text technology, as not all elements are correctly labelled and there is use of non-script elements

4.1.2 – Name, Role, Value

We aim to improve our website accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our application accessibility. Some of the issues are not withing our control and where this is the case, we will work with Guidebook to resolve these issues, obtaining timeframes in which they expect these issues will be fixed.  

For issues within our control, we are working towards solving these problems and expect significant improvements by August 2025.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time we believe no content is outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address and make improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement for issues under our control will be in place by August 2025. 

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this application.

Preparation of this accessibility statement

This statement was prepared on 28th July 2024. It was last reviewed on 31^st July 2024.

This application was last tested by the University of Edinburgh's Career Service Information team in July 2024, using both automated and manual methods. The site was tested on a PC, primarily using Google Chrome, alongside Mozilla Firefox and Microsoft Edge.

Recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers:

WebAIM: Screen Reader User Survey

The aforementioned three browsers have been used in certain questions for reasons of breadth and variety.

We ran automated testing using WAVE WebAIM and axe DevTools browser extension then manual testing that included:

• spell check functionality
• scaling using different resolutions and reflow
• options to customise the interface (magnification, font, background colour, etc)
• keyboard navigation and keyboard traps
• data validation
• warning of links opening in new tab or window
• information conveyed in the colour or sound only
• flashing, moving or scrolling text
• use with screen reading software (for example JAWS)
• assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver)
• tooltips and text alternatives for any non-text content
• time limits
• compatibility with mobile accessibility functionality (Android and iOS)
• any drag functionality and alternatives
• consistent help function
• need to re-enter data when already submitted
• any cognitive tests.