Technical Support

Technical support is available 7 days a week, so any issues you may encounter while studying will be resolved quickly and efficiently.

EdHelp

EdHelp provides help and support for students in the following areas:

  • Library Services
  • IT Services
  • Student Finance - Tuition fees/loans/scholarships
  • Student Administration - your student record/your student documents

Online Help

If you encounter any issues regarding EASE login, MyEd, email and Office 365, Learn and/or many more, there is an extensive technical and computing self-help section which provides answers to common questions and issues that students encounter.

 

IS Helpline - online contact form

The IS Helpline provides support for University users 7 days a week, which you can contact either by using the online contact form or by telephone. 

IS Helpline support is currently available at the following times (BST Time): 

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 19:00

 

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