Technical Support

Technical support is available 7 days a week, so any issues you may encounter while studying will be resolved quickly and efficiently.

EdHelp

EdHelp provides clear and straightforward access to key student services, from one place.

Online Help

If you encounter any issues regarding EASE login, MyEd, email and Office 365, Learn and/or many more, there is an extensive technical and computing self-help section which provides answers to common questions and issues that students encounter.

 

IS Helpline

The IS Helpline provides support for University users 7 days a week, which you can contact either by telephone or using the online form. 

IS Helpline support is currently available at the following times (BST Time): 

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 19:00