Technical support is available 7 days a week, so any issues you may encounter while studying will be resolved quickly and efficiently. EdHelp EdHelp provides clear and straightforward access to key student services, from one place. Contact EdHelp (requires University login) Online HelpIf you encounter any issues regarding EASE login, MyEd, email and Office 365, Learn and/or many more, there is an extensive technical and computing self-help section which provides answers to common questions and issues that students encounter. Technical and computing help IS HelplineThe IS Helpline provides support for University users 7 days a week, which you can contact either by telephone or using the online form. IS Helpline support is currently available at the following times (BST Time): Monday08:00 - 20:00Tuesday08:00 - 20:00Wednesday08:00 - 20:00Thursday08:00 - 20:00Friday08:00 - 19:00Saturday09:00 - 17:00Sunday11:00 - 19:00 Contact the IS Helpline This article was published on 2025-04-22