Information Services

Contact the IS Helpline

The IS Helpline can advise and assist on all manner of IT, e-Learning and Library queries.

Service status

Check current service status and alerts

Visit the IT and Computing Help FAQs site

IT and Computing Help FAQs

Use our online contact form

Get support

Call us

As a result of the COVID-19 virus and staff being required to work from home, we are currently unable to provide a telephone service for logging support calls. Please use the above contact form.

IS Helpline - Standard operating hours

Contact your local helpdesk

The Schools of Business, Chemistry, GeoSciences, Informatics, Law, Mathematics and Physics & Astronomy have local helpdesks.

Local School Helpdesks

British Sign Language support

A video relay service is available, enabling British Sign Language users to contact public bodies and vice-versa.

This service operates from 8am to 12 midnight, 7 days a week.

Please visit for full details.