Contact the IS Helpline
The IS Helpline can advise and assist on all manner of IT, e-Learning and Library queries.
Service status
Check current service status and alerts
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Visit the IT and Computing Help FAQs site
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Multi-Factor Authentication (MFA) issues
Contact the dedicated MFA support team 24/7
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Self-help and contact forms
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By telephone
IS Helpline are currently running a reduced phone service, Monday to Friday, 9am to 5pm.
If possible, we would ask if you could please submit queries via the 'Get support' button above, otherwise please phone us on:
Tel: +44 (0)131 651 5151
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Contact a Local Helpdesk
The Schools of Business, Chemistry, GeoSciences, Informatics, Mathematics and Physics & Astronomy have local helpdesks.
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Contact us through an online sign language interpreter
British Sign Language (BSL) users can contact the University of Edinburgh via Contact Scotland BSL, the online British Sign Language video relay interpreting service.
Find out more on the Contact Scotland BSL website
Related Links
IS Helpline - Standard operating hours