Help

It is important that new students are aware of technology requirements, as well as how we can help you.

If you have questions about University IT and computing services, or are experiencing difficulties with any of them, please check here for our most-frequently-asked questions.

There are various services providing library help and support.

The University of Edinburgh Card provides a form of identification, access to controlled entry buildings and library access for staff, students and Visitors.

The Digital Skills and Training team provides University level support to develop the digital and information literacy, desktop and IT productivity skills of University staff and students to help them work, research and study more effectively and to support continuing professional development.

The IS Helpline can advise and assist on all manner of IT, e-Learning and Library queries.

Each week we send out a satisfaction survey to collect feedback on users' experience of using the ISG Help Services.

If you have a library related enquiry you can ask for assistance at an IS Helpdesk in any of the University of Edinburgh Libraries .