| Eddie/TSM unavailable due to ACF power work | - From: 18-Apr-2024 - 03:00PM To: 29-Apr-2024 - 05:00PM
| | ACF is powering down the room where Eddie and TSM are housed for essential works. While this is ongoing Eddie cannot be powered up and will remain unavailable. | unplanned |
| Issues logging in to Printers | - From: 24-Apr-2024 - 08:30AM To: 24-Apr-2024 - 08:30AM
| | Currently being investigated. Possibly linked to Firewall upgrade from this morning. | unplanned |
| OneTrust will undergo scheduled maintenance | - From: 24-Apr-2024 - 09:00PM To: 25-Apr-2024 - 01:00AM
| | During the maintenance period, you will not be able to access the OneTrust application console. This will not impact the availability of deployed tools such as banners, consent collection points and the data subject portal. | unplanned |
| Network slowness- Workaround to be tested Friday | - From: 25-Apr-2024 - 09:03AM To: 26-Apr-2024 - 11:01AM
| - 1 day, 1 hour, 58 minutes Degraded
| Workaround to be tested Friday 26/04/24 to isolate & mitigate the issues
General slowness observed, timeouts to data store and printing services being investigated. after upgrade of APT and KB Core Firewall firmware | planned |
Admissions, Student and Registry Universes unavailable in BI Suite due to S- Reporting + Analytics (BI Suite)
| - From: 26-Apr-2024 - 02:00PM To: 29-Apr-2024 - 09:00AM
- From: 29-Apr-2024 - 09:00AM To: 29-Apr-2024 - 05:00PM
| - 2 days, 19 hours Outage
- 8 hours At risk
| Double upgrade of SITS (Student Records) system | planned |
| Upgrade to SITS (Student Record) System | - From: 26-Apr-2024 - 02:00PM To: 29-Apr-2024 - 09:00AM
- From: 29-Apr-2024 - 09:00AM To: 29-Apr-2024 - 05:00PM
| - 2 days, 19 hours Outage
- 8 hours At risk
| Double upgrade of SITS (Student Records) system | planned |
| E-Journal access via EZProxy at risk | - From: 26-Apr-2024 - 10:00PM To: 27-Apr-2024 - 07:00AM
- From: 27-Apr-2024 - 10:00PM To: 28-Apr-2024 - 07:00AM
| - 9 hours At risk
- 9 hours At risk
| OCLC is carrying out impactful system maintenance to theirr European Data Center based in Amsterdam, which will intermittently impact access to EZProxy for e-journal single sign on | planned |
