IS Helpline Operating Hours
The IS Helpline provides comprehensive IT support for University users.
Regular semester operating hours
| Weekday | IS Helpline - Staffed Operating Hours | IS Helpline - Phone service availability |
|---|---|---|
| Monday | 08:00 - 20:00 | 09:00 - 17:00 |
| Tuesday | 08:00 - 20:00 | 09:00 - 17:00 |
| Wednesday | 08:00 - 20:00 | 09:00 - 17:00 |
| Thursday | 08:00 - 20:00 | 09:00 - 17:00 |
| Friday | 08:00 - 19:00 | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 | n/a |
| Sunday | 11:00 - 19:00 | n/a |
Remember to check the University's Service Status and Service Alerts webpages, which are updated regularly to reflect the current status of the main services, and also to have a look at the IT & Computing FAQs and IS Alerts Twitter feed for further information to assist you with any issue you might have.