Privacy notice

Information on how we use your data.

Information about you

We gather your personal data via our online forms or online appointment booking system to allow us to:

• answer your enquiry
• book a visa advice appointment for you on Booking Bug  
• send you a newsletter, if you have signed up for this
• registered your interest in one of our services
• continue to communicate with you about relevant and related matters to your original enquiry

We are holding this information about you because you have given us your consent to do so by sending an enquiry, making an appointment, registering your interest or subscribing to a newsletter. We will also contact you about matters related to your original enquiry if you have given your consent to this. You may opt out of this at any time.

How we use it and with whom we share it

We will hold the personal data you provided us for 3 months. If you have agreed to be contacted by us about related matters to your original enquiry, we will hold your personal data for as long as you subscribe to these updates.

Your rights

You can unsubscribe from receiving communications from us at any time by using the unsubscribe button in any of the emails you have received from us, or by emailing asking us to through our contact form.

Send an enquiry to unsubscribe from our communications

We will then explain the consequences of doing so in any particular case, initiate proceedings for withdrawing consent and delete your personal data.

Data sharing

In addition to the primary purposes, we are also legally obliged to share certain data with other public bodies such as HMRC and will do so where the law requires this; we will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and proportionate.

Transfers outside the European Economic Area

The University will only transfer data to countries outside the EEA when satisfied that both the party which handles the data and the country it is processing it in provide adequate safeguards for personal privacy.

Complaints

If you are unhappy with the way we have processed your personal data you have the right to complain to the Information Commissioner’s Office (ICO), but we ask that you raise the issue with our Data Protection Officer first:

The University's Data Protection Officer can be contacted at: dpo@ed.ac.uk

The University’s full data protection policy is available on our website