Student Immigration Service

Contact the Student Immigration Service

Do you have an enquiry about visas? Let us know about your enquiry so we can help you.

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Before you contact us, this may help you:  

Do I need an ATAS certificate?   

Selected science and technology programmes require you to have an ATAS certificate. Details can be found in your offer letter.   

If this applies to you, then you will need to apply for an ATAS certificate before you start studying at the University.   

Apply for an ATAS certificate   

You should aim to apply for your ATAS certificate at least 3 months before you intend to apply for your visa. ATAS certificates are valid for 6 months. They must be used in a visa application in this timeframe.   

Details on how to apply for an ATAS certificate 

Usually, ATAS decisions take at least 4 weeks. But it can take longer – especially in the busy summer period.   

Delays in ATAS application process  

If you have been waiting more than 12 weeks, contact us through this form, and we can ask for an update about your ATAS application.   

If your ATAS application is refused  

If your ATAS application is refused, then contact us.   

You will need to provide:   

  • your reference number   

  • the date of your application  

 

Do you still need help?   

If you are unsure how to answer a question in the Student route visa application form, see our step-by-step guides on how to complete your visa application. 

Step-by-step guides on how to complete your visa application

If your question has not been answered by the guides, then contact us through this form.

Before you contact us, this may help you: 

You must provide supporting evidence when you apply for a Student visa. 

Information about the type of evidence you must submit is available on the following pages:  

Applying outside the UK: document checklist

Applying inside the UK: document checklist

If you have a more specific question about supporting evidence, then contact us through this form. 

Before you contact us, this may help you: 

Can I apply for a dependants visa application?

Only certain students are allowed to bring dependants to the UK. You can bring dependants to the UK if: 

  • you are a government-sponsored student who is studying a full-time programme of more than 6 months 

or 

  • you are a postgraduate student studying a full-time programme for 9 months or more 

Bringing dependants to the UK

 

Help with a dependants visa application  

If you need help with your dependants visa application, or would like us to review your application, then contact us through this form. 

 

Do you still need help? 

Before you contact us, this may help you: 

Errors or mistakes in your vignette  

If there are errors, mistakes or missing information in your vignette (the sticker in your passport), then you will need to get in contact with the visa application centre where you made your application.  

You will need to correct any errors before you travel to the UK. 

If you are unable to correct any errors or mistakes, then contact us.  

Errors or mistakes on your BRP  

If you find an error in your BRP then you must report it online as soon as possible. You should report any errors within 10 days after you collect your BRP.  

If you report an error after 10 days, then you may have to apply and pay for a replacement BRP.  

UKVI should contact you in 5 working days after you reported the error online but you may have to wait longer.  

Report an error in your BRP to UKVI

 

Do you still need help?  

Before you contact us, this may help you: 

If you cannot find your vignette (the sticker in your passport), read our directions for what to do: 

Lost vignette

If you need more advice, then contact us through this form. 

Before you contact us, this may help you: 

Rights, responsibilities and restrictions  

You are responsible for your immigration status and for following the conditions of your visa.  

It is important you follow all rules and conditions.  

Detailed information on your rights, responsibilities and restrictions 

Working in the UK  

If you hold a Student route visa, then there will be limitations on what kind of work you do and how many hours you can work as a student.  

Find out what work you can do as a student  

Find out about working after your studies  

If you need further advice, contact us using the form. 

Contact us immediately if your Student route visa application has been refused.  

Email us: studentimmigration@ed.ac.uk 

In your email, provide the following information:  

  • Your name

  • Your date of birth 

  • Your nationality 

  • Your student number 

  • Where you made your application (inside or outside the UK) 

  • Copy of your refusal notice – include all pages 

We will prioritise visa refusals, so you can get advice as quickly as possible.  

Before you contact us, this may help you: 

Once your visa application is successful, then find out how you can arrive in the UK, including using eGates and travelling through Ireland:  

Arriving in the UK

If you have lost your passport 

Do you still need help? 

Before you contact us, this may help you: 

After you arrive in the UK, you must complete International Check-in before you start your studies.  

How to complete International Check-in

 

EU/EEA/Swiss nationals 

If you are an EU/EEA/Swiss national with a new Student visa, you can find information on providing your share code before you attend your appointment on this page:  

International Check-in for EU/EEA/Swiss students

 

Do you still need help? 

Before you contact us, this may help you: 

When you are in the UK, you can collect your BRP (Biometric Residence Permit) from either the University or from the Post Office.   

Collect your BRP

After you collect your BRP, it is important you check all the details are correct.  

Checking your BRP

Errors or mistakes on your BRP 

If you find an error in your BRP then you must report it online as soon as possible. You should report any errors within 10 days after you collect your BRP.  

If you report an error after 10 days, then you may have to apply and pay for a replacement BRP.  

UKVI should contact you in 5 working days after you reported the error online but you may have to wait longer.  

Report an error in your BRP to UKVI 

Requesting a BRP for dependants 

If you are collecting a BRP for a dependant(s), then complete the dependant BRP request form instead of this form.   

Dependant BRP request form

 

Do you still need help? 

Before you contact us, this may help you:

Do you need to request a CAS (Confirmation of Acceptance for Studies)? 

By requesting a CAS you confirm you have read and understood the Guidance for CAS Issuance.

Guidance for CAS Issuance

Find out how to request a CAS as an incoming student:

You must have accepted an unconditional offer from the University before you can request a CAS.

How to check your CAS details

You need to confirm your CAS details through Euclid before we can issue your final CAS number.

Log in to your Euclid portal. Click on Immigration details on the left side of the screen. There you will find your draft CAS.

If everything is correct, scroll down to the bottom of the page and click on the green button to send us your confirmation.

If your details are incorrect, you can click on the red 'There is a problem with the information' button to submit a report in the pop-up box. This sends the information back to us for review and editing if necessary.

Are you waiting to receive your CAS after requesting it? 

We issue CAS at different times of the year:

If you requested your CAS less than 3 weeks ago, please be patient and wait for us to contact you.  

If you have been waiting more than 3 weeks from the dates listed above, then contact us through this form.  

Have you deferred your studies?

If you have previously requested a CAS and then deferred your studies, you will need a new CAS. You can’t request another CAS through EUCLID. 

Please see Confirmation of Acceptance for Studies (CAS) | The University of Edinburgh

Before you contact us, this may help you: 

A Pre-sessional English language programme is for University of Edinburgh students who hold a Conditional Firm (CF) offer for a postgraduate degree starting in September 2024.  

This language programme is not available for undergraduate students. 

Learn more about getting a Pre-sessional English Summer CAS 

 

Do you still need help?

Before you contact us, this may help you: 

Standard Visitor visa 

If you are applying for a course that is less than 6 months, in most cases, you should apply as a Standard Visitor. 

Standard Visitor visa 

Short-term student visa 

If you are coming to the UK to study an English language programme which is less than 11 months, you can apply for a short-term study visa.  

This visa is not for summer pre-sessional students. 

Short term student visa 

Hong Kong BN(O) visa  

This is a bespoke immigration route to allow British National Overseas (BN(O)) citizens who usually reside in Hong Kong, and their immediate family members, to move to the UK to live, work and study. 

We cannot provide specialist immigration advice on the Hong Kong BN(O) visa.  

We only provide general information about this visa. 

Hong Kong BN(O) visa 

 

Do you still need help?