Student Immigration Service
Student Immigration Service
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Contact the Student Immigration Service

Do you have an enquiry about visas? Let us know about your enquiry so we can help you.

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Before you contact us, this may help you: 

Do you need to request a CAS (Confirmation of Acceptance for Studies)?  

By requesting a CAS you confirm you have read and understood the Guidance for CAS Issuance.

Guidance for CAS Issuance 

Find out how to request a CAS as an incoming student: 

You must have accepted an unconditional offer from the University before you can request a CAS. 

How to check your CAS details 

You need to confirm your CAS details through Euclid before we can issue your final CAS number. 

Log in to your Euclid portal. Click on Immigration details on the left side of the screen. There you will find your draft CAS. 

If everything is correct, scroll down to the bottom of the page and click on the green button to send us your confirmation. 

If your details are incorrect, you can click on the red 'There is a problem with the information' button to submit a report in the pop-up box. This sends the information back to us for review and editing if necessary. 

Are you waiting to receive your CAS after requesting it?  

We issue CAS at different times of the year: 

If you requested your CAS less than 3 weeks ago, please be patient and wait for us to contact you.  

If you have been waiting more than 3 weeks from the dates listed above, then contact us through this form.  

Have you deferred your studies? 

If you have previously requested a CAS and then deferred your studies, you will need a new CAS. You can’t request another CAS through EUCLID. 

You will need to complete this enquiry form to request a CAS. 

 

Do you still need help?

Before you contact us, this may help you:  

Do I need an ATAS certificate?   

Selected science and technology programmes require you to have an ATAS certificate. Details can be found in your offer letter.   

If this applies to you, then you will need to apply for an ATAS certificate before you start studying at the University.   

Apply for an ATAS certificate   

You should aim to apply for your ATAS certificate at least 3 months before you intend to apply for your visa. ATAS certificates are valid for 6 months. They must be used in a visa application in this timeframe.   

Details on how to apply for an ATAS certificate 

Usually, ATAS decisions take at least 4 weeks. But it can take longer – especially in the busy summer period.   

Delays in ATAS application process  

If you have been waiting more than 12 weeks, contact us through this form, and we can ask for an update about your ATAS application.   

If your ATAS application is refused  

If your ATAS application is refused, then contact us.   

You will need to provide:   

  • your reference number   

  • the date of your application  

 

Do you still need help?   

If you are unsure how to answer a question in the Student route visa application form, see our step-by-step guides on how to complete your visa application. 

Step-by-step guides on how to complete your visa application

If your question has not been answered by the guides, then contact us through this form.

Before you contact us, this may help you: 

You must provide supporting evidence when you apply for a Student visa. 

Information about the type of evidence you must submit is available on the following pages:  

Applying outside the UK: document checklist

Applying inside the UK: document checklist

If you have a more specific question about supporting evidence, then contact us through this form. 

Before you contact us, this may help you: 

Can I apply for a dependants visa application?

Only certain students are allowed to bring dependants to the UK. You can bring dependants to the UK if: 

  • you are a government-sponsored student who is studying a full-time programme of more than 6 months 

or 

  • you are a postgraduate student studying a full-time programme for 9 months or more 

Bringing dependants to the UK

 

Help with a dependants visa application  

If you need help with your dependants visa application, or would like us to review your application, then contact us through this form. 

 

Do you still need help? 

Before you contact us, this may help you: 

Errors or mistakes in your vignette  

If there are errors, mistakes or missing information in your vignette (the sticker in your passport), then you will need to get in contact with the visa application centre where you made your application.  

You will need to correct any errors before you travel to the UK. 

If you are unable to correct any errors or mistakes, then contact us.  

Errors or mistakes on your BRP  

If you find an error in your BRP then you must report it online as soon as possible. You should report any errors within 10 days after you collect your BRP.  

If you report an error after 10 days, then you may have to apply and pay for a replacement BRP.  

UKVI should contact you in 5 working days after you reported the error online but you may have to wait longer.  

Report an error in your BRP to UKVI

 

Do you still need help?  

Before you contact us, this may help you: 

If you cannot find your vignette (the sticker in your passport), read our directions for what to do: 

Lost vignette

If you need more advice, then contact us through this form. 

Before you contact us, this may help you: 

Rights, responsibilities and restrictions  

You are responsible for your immigration status and for following the conditions of your visa.  

It is important you follow all rules and conditions.  

Detailed information on your rights, responsibilities and restrictions 

Working in the UK  

If you hold a Student route visa, then there will be limitations on what kind of work you do and how many hours you can work as a student.  

Find out what work you can do as a student  

Find out about working after your studies  

If you need further advice, contact us using the form. 

Contact us immediately if your Student route visa application has been refused.  

Email us: studentimmigration@ed.ac.uk 

In your email, provide the following information:  

  • Your name

  • Your date of birth 

  • Your nationality 

  • Your student number 

  • Where you made your application (inside or outside the UK) 

  • Copy of your refusal notice – include all pages 

We will prioritise visa refusals, so you can get advice as quickly as possible.  

Before you contact us, this may help you: 

Once your visa application is successful, then find out how you can arrive in the UK, including using eGates and travelling through Ireland:  

Arriving in the UK

If you have lost your passport 

Do you still need help? 

Before you contact us, this may help you: 

After you arrive in the UK, you must complete International Check-in before you start your studies.  

How to complete International Check-in

 

EU/EEA/Swiss nationals 

If you are an EU/EEA/Swiss national with a new Student visa, you can find information on providing your share code before you attend your appointment on this page:  

International Check-in for EU/EEA/Swiss students

 

Do you still need help? 

Before you contact us, this may help you: 

When you are in the UK, you can collect your BRP (Biometric Residence Permit) from either the University or from the Post Office.   

Collect your BRP

After you collect your BRP, it is important you check all the details are correct.  

Checking your BRP

Errors or mistakes on your BRP 

If you find an error in your BRP then you must report it online as soon as possible. You should report any errors within 10 days after you collect your BRP.  

If you report an error after 10 days, then you may have to apply and pay for a replacement BRP.  

UKVI should contact you in 5 working days after you reported the error online but you may have to wait longer.  

Report an error in your BRP to UKVI 

Requesting a BRP for dependants 

If you are collecting a BRP for a dependant(s), then complete the dependant BRP request form instead of this form.   

Dependant BRP request form

 

Do you still need help? 

If you need to make changes to your programme this can affect your Student route visa. 

You must contact us about any changes.  

Changes include: 

  • Changes to your programme 

  • Taking a break from studying  

  • Resits  

  • Repeating a year 

  • Changing geographical location   

  • Withdrawing from your studies  

  • Being excluded from your studies  

More information on what changes to your studies mean for your visa: 

Changes to your studies 

Do you still need help? 

Renewing or extending your visa

By requesting a CAS you confirm you have read and understood the Guidance for CAS Issuance

Guidance for CAS Issuance

You must contact us through this form if you intend to renew or extend your Student route visa.  

We can then advise you on what you need to do next.  

Deferring your studies  

If you have deferred your studies, and previously requested a CAS, you can no longer request a CAS through Euclid. 

You will need to complete the enquiry form to request a CAS. 

Graduate visa

If you are applying for the Graduate visa, you do not need a new CAS number.  

If you are eligible, we will send you a confirmation email with the CAS number you need to make your application. 

Graduate visa: learn more

Before you contact us, this may help you: 

What to do if you lost your passport or BRP 

Do you still need help? 

Before you contact us, this may help you: 

Working in the UK as a student  

If you hold a Student route visa, then there will be limits on how much work and what type of work you can do as a student.  

More information on working during your studies:  

Working during studies 

Working in the UK after your studies  

If you are thinking about working in the UK after you complete your studies, then the following pages may help: 

 

Do you still need help? 

Before you contact us, this may help you: 

Travel during your studies  

You will need to ask for permission from your school if:  

  • you wish to travel during term time  

  • you will continue your studies overseas (apply for a Leave of Absence)  

  • you are taking a break from your studies (apply for an Interruption of Studies)  

Your Personal Tutor or Supervisor will be able to advise you. 

If you wish to interrupt your studies for longer than 60 days, you should contact us through this form for advice on how this may affect your visa. 

Vacation period  

You can travel during the vacation period or at weekends without asking for permission.  

Your vacation period will depend on the type of programme you are studying:  

Semester and vacation information  

Travel after your studies 

Information about travelling after your studies: 

Travelling at the end of your studies 

Graduate visa 

Ideally, you should be travelling during vacation periods, not during term time. If you travelled during term time and did not miss any on campus engagement points (such as classes and assessments), then this should not affect your graduate route visa eligibility. 

 

Do you still need help? 

Before you contact us, this may help you: 

A Pre-sessional English language programme is for University of Edinburgh students who hold a Conditional Firm (CF) offer for a postgraduate degree starting in September 2022.  

This language programme is not available for undergraduate students. 

Learn more about getting a Pre-sessional English Summer CAS 

 

Do you still need help?

Before you contact us, this may help you: 

Standard Visitor visa 

If you are applying for a course that is less than 6 months, in most cases, you should apply as a Standard Visitor. 

Standard Visitor visa 

Short-term student visa 

If you are coming to the UK to study an English language programme which is less than 11 months, you can apply for a short-term study visa.  

This visa is not for summer pre-sessional students. 

Short term student visa 

Hong Kong BN(O) visa  

This is a bespoke immigration route to allow British National Overseas (BN(O)) citizens who usually reside in Hong Kong, and their immediate family members, to move to the UK to live, work and study. 

We cannot provide specialist immigration advice on the Hong Kong BN(O) visa.  

We only provide general information about this visa. 

Hong Kong BN(O) visa 

 

Do you still need help?

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