Contact us
If you have any questions or need advice then complete our enquiry form.
Our services
We are here to help you get your Student visa and protect your immigration status while you are studying.
Our team of experts includes four immigration advisers who provide accurate and personalised advice to students and their dependants. They are highly skilled and experienced and adhere to the Code of Practice set out by the Office of the Immigration Services Commissioner (OISC).
Office of the Immigration Services Commissioner (OISC) website
Our team also:
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checks the right to study of all international students at international check-in
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issues Biometric Residence Permits (BRPs) to students where appropriate
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issues Confirmation of Acceptance for Studies (CAS) to students applying under the Student route
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provides information about post-study visa options
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works to protect and maintain the University’s sponsor licence
What we can help with
We can help with any questions or problems you have about studying at Edinburgh on a visa. This includes:
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applying for your student route visa: for example, if you are not sure how to answer a question in the student route visa application form
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student route visa application check: before you submit a student route visa application, we can review your application
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CAS (Confirmation of Acceptance for Studies): for example, fixing errors, mistakes or missing information in your CAS
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BRP (Biometric Residence Permit): for example, fixing errors or mistakes in your BRP
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ATAS (Academic Technology Approval Scheme) certificate: for example, with delays (if you have been waiting more than 12 weeks only) or refusals
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Student route visa application refusals: if your Student route visa application is refused
How to contact us
CAS for undergraduates
All UK universities and colleges are currently subject to a data embargo, which means we have no access to undergraduate student records, or any applications made through UCAS (i.e. undergraduate records). This is because school exam results are being published and the data needs to be protected at this time.
We are not able to issue any CAS or access your student record to provide any information regarding your status until 18th August when the embargo lifts. Please be assured that we will issue your CAS as soon as possible after that date, provided that the certificates have been checked and verified by the admissions team.
You must contact us by using the enquiry form before we can offer you an appointment with an adviser.
Alternative ways to contact us
Phone
Please note: Phone lines will be closed 12-16 & 19-23 September due to International Check-In
Contact number: +44 (0) 131 650 9265
You can contact us by phone on the following days and times (UK time zone):
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Monday: 1pm-3pm
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Wed: 10am-12pm
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Friday: 1pm-3pm
We can only help with general questions on the phone.
If you need more specialist immigration advice, contact us with the form provided.
One-to-one appointments
You can book an online one-to-one appointment with an adviser if you need immigration advice. We can also offer in-person appointments if needed.
You must contact us using the form provided first.
We will put you in touch with an adviser who will assess whether an appointment is necessary.
Extra support
If you need extra assistance to access our service, or need information in an alternative format, then let us know by calling us or contacting us through our enquiry form.