This service is for when you urgently need to speak to a member of staff but the University is closed and the problem is too urgent to leave until offices open.
University offices are closed:
- between 5pm and 9am (GMT) Monday to Friday
- at weekends (Saturday and Sunday)
- during University-recognised holidays
Out-of-hours student emergency
In the event of a student emergency, contact University Security by calling 0131 650 2257. From another University phone, call 502257.
You will speak to a member of our Security team who will take further details of your situation. Security may be able to provide the support or answers that you need. Where this is not possible and the situation is urgent, you may be transferred to a duty member of the student services team at the University.
This service is not designed or intended in any way to replace the role of the emergency services or other relevant agencies such as GPs or other local NHS provisions.
For family, friends and supporters of students
If you would like to inform us of an emergency situation relating to a University of Edinburgh student, please call Security on 0131 650 2257 and they can direct you to the appropriate support.
Other emergency support available out-of-hours
Medical emergencies
If someone is seriously ill or injured, and their life is at risk, call 999.
If you are worried about someone who is ill, call 111.
Mental health crisis support
If someone is in immediate danger, call 999.
If the crisis is not life-threatening, call NHS 24 on their 24-hour phone line 111.
