Student Support Team (Student Support Officer or equivalent)

Details of the core purpose and main responsibilities of a Student Support Team member.

The roles are set out in terms of the Core Purpose (which will be carried out by everyone in this role) and Main Responsibilities (with flexibility to accommodate local contexts and/or pedagogical requirements). 

Core Purpose

The 'core purposes' of a Student Support Team member are to:

• provide a point of contact for students
• maintain appropriate records and ensure that these are made available to staff
• provide administrative student support.

Main Responsibilities

The 'main responsibilities' of a Student Support Team member are to:

• assist with and record the allocation of students to Student Advisers
• provide information to staff and students
• ensure the Student Adviser and/or Teaching Organisation is made aware of any student who may be in need of support
• share with other staff in Schools the process of providing pastoral support for students and refer students to support services as appropriate.