Student Support

You will have access to a wide range of student support services to help you during your time as an online student.

EdHelp

EdHelp provides clear and straightforward access to key student services, from one place.

How we support you

Student Advisers 

While you're studying with us, specially trained staff, academics and fellow students work together to provide you with guidance and support when you need it. Student Advisers are your main point of contact for support with your studies, wellbeing or practical matters. 

Student Advisers

Academic Development

Library Resources 

Distance is no barrier to using the University library and you will have access to an extensive range of e-books, e-journals and databases which you can use while studying. There are over 1.4million e-books, 185,000 e-journals and 700 licenced databases available via the Library, including the core readings and resources required for our programmes.

Using the library from a distance may be new to some students but we are here to help so don't hesitate to ask if you're stuck. 

Institute for Academic Development

Online students can access our Study Hub learning resources at any time. These resources include advice on a range of issues from time management, to academic writing.

Once you are a postgraduate online student, you can sign up to one of our online workshops (look for 'PGT online' courses)

English Language Development 

There are a range of online resources that can help to support your English language development.

If you are looking for some further English language practice before you start your studies, we are able to direct you to a number of external resources that will be able to support your learning.

The British Council

The British Council have a range of free online resources to help learn English including videos, mobile apps, games, stories, listening activities and grammar exercises.

BBC Learning English

As part of the BBC World Service, BBC Learning English has been teaching English to global audiences since 1943, offering free audio, video and text materials to learners around the world.  Many of the BBC Learning English materials are delivered as full length courses but each component of the course is standalone and can also be studied on its own. You can find out more about our current and future courses on their webpages.

Lecture Series

The University also attracts a number of distinguished speakers from across the world to speak on a wide variety of topics.  You may wish to listen to some of these lectures available at the link below.

English Language Support

Once you are a student, you can access independent study materials from the University.

Personal Development

The University offers a range of support based on your individual needs and how your disability, learning difference or health condition could affect your studies. 

Getting support from the Disability and Learning Support Service

If you have a disability, learning difference, health or neurodiverse condition that impacts your studies please get in touch with the Disability and Learning Support Service (DLSS) as soon as possible before your studies start. This is particularly important if you require exam support. 

The information submitted in your university application, as well as any support you received at school or from your home university, are not automatically shared with the University of Edinburgh. You MUST register with our Service to receive support.

 What you should do

  • Register with DLSS as early as you can. The earlier we know your requirements, the better we will be able to ensure that they are met.
  • The quickest way to do this is through our online registration form, see link below.
  • You will be asked to upload supporting documentation regarding your disability, learning difference, health or neurodiverse condition.

Online registration process

Guidance on supporting documentation

 

The University has also created a range of online support resources. All students can access a mental skills training programme which teaches you how to calm your mind and develop a positive mindset and enable greater emotional resilience. 

Student Counselling 

The University's Student Counselling supports the mental health of all students at the University through self-help resources, providing short-term counselling and by referral to other services. 

Online students can access several self-help resources such as the Big White Wall and apps, podcasts and relaxation recordings. We encourage all students to explore ways to work towards your own mental and emotional health and wellbeing. Sometimes, this is all the support you need; at other times it complements individual therapy sessions.

If you are studying at a distance to Edinburgh, short-term email counselling can be arranged.

Professional Development

Careers Service 

The Careers Service supports all students by providing information and advice to students at any stage of their studies and career. You can also access the careers service up to two years after graduation.

Careers Service website

You will have access to:

  • the Careers Service website providing advice and information; industry and occupation profiles; CV, application and interview support and career planning
  • a range of digital resources and tools covering topics such as psychometric tests; interviews and assessments; career planning and career transitions
  • online workshops and events to help develop employability skills
  • tailored email support to answer your questions
  • one-to one online or telephone appointments with our Careers Consultants that can cover Careers guidance; CV & application advice; LinkedIn profiles and practice interviews
  • Access MyCareerHub to ask questions, find online events and workshops, and search for job vacancies in the UK and internationally.