Information Services

MyEd Accessibility

Information on how MyEd strives to meet Web Content Accessibility Guidelines.

Using MyEd

This web application is run by the University of Edinburgh. We want as many people as possible to be able to use MyEd. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the text as simple as possible to understand.

How accessible this system is

We know some parts of this system aren’t fully accessible and are aware of some accessibility issues, such as:

  • The system requires JavaScript
  • Not all images have alt text added

What to do if you can’t access parts of this service

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the Information Services Helpline on 0131 651 5151 or use their online contact form:


We’ll consider your request and get back to you within 1 business week.

You can also contact us in person by visiting our Helpdesk. All our helpdesks have hearing induction loops installed.

If you are a member of the University staff or a Student you can use the free Sensus Access accessible document conversion service.

Further information on assistive technology, creating accessible documents, and services IS provides for disabled users can be found on the University website.

Reporting accessibility problems with this application

We’re always looking to improve the accessibility of this application. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the IS Helpline:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory & Support Service.

Contacting us by phone or visiting us in person

BSL users can contact us via contactSCOTLAND-BSL

You can also contact us in person by visiting our Helpdesk. All our helpdesks have hearing induction loops installed.

Technical information about this website’s accessibility

The University of Edinburgh is committed to making MyEd accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

  • There is no spellcheck functionality on any of the search boxes
  • The application requires JavaScript
  • Tooltips are not always enabled by default
  • Sometimes there is a red font on a pink background
  • Some pop ups open without warning
  • When navigating using a keyboard a dotted line shows where you have navigated to. This is not clear as it might be.
  • Not all non-text items have alt text

How we tested this system

This system was last tested by the University of Edinburgh’s Disability Information Officer in June 2019 across a wide range of different pages, including the following:

  • The landing page of MyEd
  • Most-used MyEd content, as determined by our analytics
  • A random representative sampling of other MyEd content

We tested:

  • Spellcheck functionality
  • Data validation
  • Scaling using different resolutions
  • Options to customise the interface (magnification, font and background colour changing etc)
  • Keyboard navigation
  • Warning of links opening in a new tab or window
  • Information conveyed in colour or sound only
  • Flashing or scrolling text
  • Operability if Javascript is disabled
  • Use with screenreading software (JAWS)
  • TextHelp Read and Write (assistive software)
  • Zoomtext (assistive software)
  • Time limits
  • Access to specialist help

What we’re doing to improve accessibility

We will continue to work to address these issues and deliver a solution or suitable workaround.

We will continue to monitor system accessibility and will carry out further accessibility testing if significant changes are made to the user interface or if a service user raises an issue. Where a user is unable to access any content, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged.

Information Services and accessibility

Information Services (IS) has further information on accessibility including assistive technology, creating accessible documents, and services IS provides for disabled users.


The statement was prepared on 12th July 2019. It was last updated on 12th July 2019.