Information Services

Contact the IS Helpline

The IS Helpline can advise and assist on all manner of IT, e-Learning and Library queries.

Self service help

Find solutions to a range of common IT and computing questions on our help website.

IT and computing help

Known issues

Check our Twitter feed and status and alerts pages for known issues.

IS Service Alerts

Contact IS Helpline

Use our online form

To enable us to help you sooner, please use our online form to report or check existing issues.

Report an issue (EASE login required)

Check an existing issue (EASE login required)

If you experience issues accessing the form, you can email or call us.

See our operating hours for when we are available to take call and respond to queries.

IS Helpline Operating Hours

Local Helpdesks

The Schools of Business, Chemistry, GeoSciences, Informatics, Law, Mathematics and Physics & Astronomy have local helpdesks for staff, research post-grads and visitors, with four of these also supporting taught students.

Local School Helpdesks