Information Services

Desktop and personal computing

Desktop and personal computing services including open-access computers, printing, software and information security.

Open-access computers

In dedicated rooms, plus libraries and cafes

EdPrint - Personal Print, Copy and Scan

The University's centrally-managed personal printing, copying and scanning service.

SelectPrint (secured)

SelectPrint is an IS centrally managed service for schools and support areas to access a range of printer-photocopier-scanner devices (also known as multi-function devices or MFDs) within the University.

Software Services

The Software Services Team manage several deals for software widely used at the University. ** Please note the software previously ordered by internal orders (eITs) are no longer accepted as they have retired please email the team to order software.

VPN (Virtual Private Network)

Even if you are based in Edinburgh it may still be worthwhile to register for the University's Virtual Private Network (VPN).

WiFi networking

Activating your University WiFi account, connecting your devices and troubleshooting any issues.

Privacy Notice for Guest WiFi

Details of the privacy notice relating to the Guest WiFi service

Connecting to University file storage

How to access Uni network home drives and shared drives.

Supported desktops

Supported desktops are machines which are joined to the University’s infrastructure. Benefits include login with a University User Name, remote software installation and screen sharing with support staff.

Select PC

Information on buying PCs through the University Select PC scheme.

IT facilities for conferences and events

Information Services provides IT facilities for conferences and special events organised via Edinburgh First.


A Dropbox-like file hosting service for Staff and Research Post-Graduates (PGRs)

Off-site Working

Various methods of remotely accessing services, computers and file stores from outwith the University.

Azure Virtual Desktop (AVD)

The Azure Virtual Desktop Service (AVD) enables you to use applications you need for your studies but are not installed on your computer as long as you are online.

How to use Remote Labs

Remote Labs is a website that provides live availability of the computers in the University labs. Before you can connect your own computer to a lab computer using Remote Labs, there are some steps you need to take. Not all applications are available to everyone – your course will determine which applications you have access to. For details of the apps you can access, contact your Course Organiser.

Remote software

On this page are details of software applications available for remote access at the University of Edinburgh.

Guide to accessing remote software

This page gives help and guidance on how to access software remotely at the University of Edinburgh.


A wide range of IT and computing services FAQs.

Privacy notice: remote support, Bomgar

How we handle data that is gathered when using the remote support service.