Information Services

Desktop and personal computing

Desktop and personal computing services including open-access computers, printing, software and information security.

Open-access computers

In dedicated rooms, plus libraries and cafes

EdPrint - Personal Print, Copy and Scan

The University's centrally-managed printing, copying and scanning service.

selectPrint (secured)

The selectPrint scheme for Print-Photocopy-Scan devices is an IS centrally managed service allowing you to easily lease, support and maintain a range of printer-photocopier-scanner devices (also known as multi-function devices or MFDs) within the University.

Software Services

The Software Services team manage several deals for software used at UoE on behalf of the University.

VPN (Virtual Private Network)

Even if you are based in Edinburgh it may still be worthwhile to register for the University's Virtual Private Network (VPN).

WiFi networking

Activating your University WiFi account, connecting your devices and troubleshooting any issues.

Connecting to University file storage

How to access Uni network home drives and shared drives.

Supported desktops

Supported desktops are machines which are joined to the University’s infrastructure. Benefits include login with a University User Name, remote software installation and screen sharing with support staff.

Select PC

Information on buying PCs through the University Select PC scheme.

IT facilities for conferences and events

Information Services provides IT facilities for conferences and special events organised via Edinburgh First.

DataSync

A Dropbox-like file hosting service for Staff and Research Post-Graduates (PGRs)

Off-site Working

Various methods of remotely accessing services, computers and file stores from outwith the University.

APPS.ED

Access a number of the commonly-used University applications from any device.

Windows Virtual Desktop (WVD)

The Windows Virtual Desktop Service (WVD) enables you to use applications you need for your studies but are not installed on your computer as long as you are online.

How to use Remote Labs

Remote Labs is a website that provides live availability of the computers in the University labs. Before you can connect your own computer to a lab computer using Remote Labs, there are some steps you need to take.

Remote software

On this page are details of software applications available for remote access at the University of Edinburgh.

Guide to accessing remote software

This page gives help and guidance on how to access software remotely at the University of Edinburgh.

FAQs

A wide range of IT and computing services FAQs.

Privacy notice: remote support, Bomgar

How we handle data that is gathered when using the remote support service.