Information Services

Desktop and personal computing

Desktop and personal computing services including open-access computers, printing, software and information security.

Open-access computers

In dedicated rooms, plus libraries and cafes

Printing, copying and scanning

Information Services' centrally managed print/copy/scan services for staff and students including :- Cloud (pull) Printing, Mobile Device Printing, Open Access Poster Printing, Account and Print Credit Information.

selectPrint (secured)

The selectPrint scheme is an IS centrally managed service allowing you to easily lease, support and maintain a range of printer-photocopier-scanner devices (also known as multi-function devices or MFDs) within the University.

Software Services

The Software Services team manage several deals for software used at UoE on behalf of the University.

VPN (Virtual Private Network)

Even if you are not based in Edinburgh it may still be worthwhile to register for the University's Virtual Private Network (VPN).

WiFi networking

Activating your University WiFi account, connecting your devices and troubleshooting any issues.

Network shares

Accessing network homespaces or shared spaces.

Supported desktops

Supported desktops are machines which are joined to the University’s infrastructure. Benefits include login with a University User Name, remote software installation and screen sharing with support staff.

Select PC

Information on buying PCs through the University Select PC scheme.

IT facilities for conferences and events

Information Services provides IT facilities for conferences and special events organised via Edinburgh First.

DataSync

A Dropbox-like file hosting service for Staff and Research Post-Graduates (PGRs)

Off-site Working

Various methods of remotely accessing services, computers and file stores from outwith the University.

FAQs

A wide range of IT and computing services FAQs.

Privacy notice: remote support, Bomgar

How we handle data that is gathered when using the remote support service.