Information Services

WiFi networking

Activating your University WiFi account, connecting your devices and troubleshooting any issues.

IMPORTANT: eduroam WiFi update - 30th September

At 6.30pm on Thursday the 30th of September the certificate for the University's eduroam WiFi  service will be being updated.

This may require you to accept the new WiFi certificate on your device(s) or, if you have set up your connection using the eduroam Connection App at before, you may need to use it once more to reconnect.

Please see the guidance linked below for steps on how to do this.

eduroam WiFi - Sept 30th update guidance

Configure eduroam WiFi on your device

Guidance on how to connect a range of devices to eduroam.

eduroam connection issues

Step-by-step troubleshooting of connections to the eduroam WiFi network.

WiFi access for guests and alumni

Guests and alumni of the University of Edinburgh connecting to the eduroam WiFi network.


Frequently-asked questions on the University WiFi service, eduroam, available across all campuses.

Need any help?

If you require in-person assistance with setting up WiFi on any mobile device, this is available at EdHelp in the Main Library. Please see:

For any other issues, please: