Open days, events and visits
Open to the world

Taking part in our online events

Hints and tips for getting the most out of the online events hosted by the University's Postgraduate Student Recruitment team.

The University of Edinburgh's online events may utilise a variety of platforms, for instance, Gecko Engage, Blackboard Collaborate, Microsoft Teams, Zoom or EventsAir.

General Recommendations

No matter what platform is being used there are a few recommendations that we suggest you keep in mind:

Use of laptop and desktop computers

For the best event experience, when attending this online event,  we strongly recommend that you use a desktop or laptop computer (rather than a mobile or tablet).

Internet Connection

Inconsistent and poor bandwidth can have a detrimental effect on your experience of a virtual event. Wherever possible, we recommend a hardwire connection rather than WiFi. To test your internet connection, you can utilise a speed test, for instance this website by (external organisation).


For the optimum virtual experience, we advise you use an up-to-date browser. The number one action that will have the biggest impact on your experience  is to use the Google Chrome browser. We recognise that this is not always possible and in some countries Chrome is not downloadable. In which case our next browser recommendation is Firefox. 

Download the Google Chrome browser

Virtual Private Network (VPN)

If you are joining our virtual events and are experiencing connection problems you may wish to utilise a Virtual Private Network (VPN).

A VPN is a method of securing communications between your computer and another network. A VPN helps not only hide passwords from a cyber eavesdropper, but also provides a degree of privacy since it hides the content of your data. 

A small number of previous participants trying to access our virtual events from international locations have told us that they experienced minor difficulties in accessing our events platforms, but that these have easily been resolved by accessing the events after registering for a VPN service. 


Some organisations will have security or firewalls in place that may block live streaming videos. If you are using an organisation issued laptop, please speak to your organisation's IT team in advance, or optionally use a personal laptop.

Give yourself time to prepare

No matter how the event is being hosted, it is worthwhile giving yourself time to familiarise yourself with the features of the event platform and to check that it's compatable with your device. You'll also want to ensure you know the correct start time of the event, and if relevant to you, be aware of time zone differences. Time zone checker

Ensure that your device is ready to be utilised, this includes:

  • Internet access
  • Charged battery or charging cable 
  • Headset (headphones and microphone) for listening to the presenters, and a keyboard so you can participate using text chat.  

Session recordings and personal data

Many of our events will be recorded so that you can re-watch the session, or if you were unable to attend after registering you can watch the session at a time convenient to you. Any information that you provide during a session, for instance during the discussion and/or Questions and Answers portions,  is optional and in doing so you give us consent to process this information

You may not wish to have your name read out by the presenter during the discussion or Q&A, in which case we recommend that when you first enter the event platform, you edit your personal details to be a pseudonym.  

You can read about how we utilise your Personal Data, and specifically our privacy statement about Photographic images and video on our "Use of Personal Data" web pages.


The University of Edinburgh is fully committed to ensuring that the services we provide are both usable and accessible to all users. 

If you require any reasonable adjustments, e.g, materials in advance, materials in different formats, etc please include this information in the Event Registration Form in the section that asks about Accessibility Requirements. We will then follow up with you individually via email to discuss how we can best support you.


Platform specific information

Blackboard Collaborate


Microsoft Teams