Students

University resources

Services that offer emotional and pastoral support, including the Chaplaincy and the Student Counselling Service

University resources

The Advice Place

A part of the Edinburgh University Students’ Association, the Advice Place offers free and impartial advice on a wide range of matters, including:

  • money-related issues
  • housing
  • academic concerns
  • harassment and complaints

All students can also access free safer sex products, pregnancy tests and sanitary products at the Advice Place.

You do not need an appointment to visit the Advice Place. Offices are in Potterrow (central) and at Kings Buildings, and you can find their opening hours listed on their website:

Advice Place website

tel: 0131 650 9225 / 0800 206 2341 (Freephone)

text 07537 402004

You can email them using the address below:

advice@eusa.ed.ac.uk

Student counselling

During semester time, the Student Counselling Service offers evening appointments at the Main Library from Monday to Thursday. For students away from Edinburgh and for Distance Learners the service also offers email counselling.

All students (on campus and online) can use this free, confidential service.

You can visit the Student Counselling Service at the Kings Buildings and in Paterson's Land, Holyrood Road, Edinburgh

  • Web: Student Counselling Website
  • Kings Buildings Campus: Weir Building, Edinburgh EH9 3JY
  • Paterson's Land, Moray House: Holyrood Road, Edinburgh EH8 8AQ

Besides appointments, Counselling Services provide more immediate support through various self-help resources, including:

  • Big White Wall, an online peer and community support
  • Recommended mobile apps
  • Drop-in workshops

Student Counselling - Self-help

Chaplaincy

The Chaplaincy in Potterrow offers free and inexpensive relaxation methods during term time:

  • free mindfulness sessions
  • yoga drop-ins
  • variety of events

Events and booking information, as well as details about available quiet spaces, can be found on the Chaplaincy page.

University Chaplaincy

The Labyrinth

Located in George Square Gardens, the Labyrinth gives students and visitors some time to reflect, focus and relax during a busy day.

The Labyrinth website

Dignity and Respect Advisors

You can also contact one of our dedicated Dignity and Respect Advisors (DRA).

The DRA will speak to you in confidence and outline the different ways of dealing with the matter, which may include:

  • developing self-help strategies
  • dealing with the situation through informal discussion or formal mediation.
  • raising the matter with an appropriate member of staff, e.g. a Personal Tutor, Lecturer, or Warden.

Whilst your DRA can provide impartial advice, you will make the decision about which route you wish to follow.

Dignity and Respect Advisors contacts

Formal Complaints 

If the problem has not been resolved by informal means, or you feel it is too serious to be resolved through informal means, then you can submit a complaint through the Student Complaints Procedures.

Complaints procedure page