authenticator.cc Desktop Authenticator App

Users migrating from Authy will need to remove the existing Authenticator app method from their Microsoft 365 account.

1. Log into the My Sign-ins website at https://mysignins.microsoft.com/security-info using your Edinburgh username in the format uun@ed.ac.uk and your login password.
2. You may be required to login using your username and password if you are not already logged in.
3. On the Security Info page, click Delete next to the Authenticator app method

If you would like to see images of the following process, please visit https://authenticator.cc/docs/en/quickstart

1. Using Chrome, visit https://authenticator.cc and click the Add to Chrome button
2. In the Extensions (or Add-ons) page click Add to Chrome and, when prompted, click Add Extension
3. Click the Extension icon in your browser and pin the authenticator extension
4. Open a second Chrome window and log into the My Sign-ins website at https://mysignins.microsoft.com/security-info using your Edinburgh username in the format uun@ed.ac.uk and your login password. You may be required to login using your username and password if you are not already logged in
5. On the Security Info page click Add sign-in method and choose Authenticator App from the drop-down menu
6. Click Add and a dialogue box will appear asking you if you want to download the Microsoft Authenticator app.
7. Click I want to use a different authenticator app and then Next and a screen will appear with a QR code.
8. Click Can't scan image and copy the randomised Account Name code.
9. Return to the original window you opened, leaving the second window with the codes visible in the background.
10. Click the Extension icon in the other browser window and click on Authenticator
11. Click the pencil icon and the plus icon to add a new authenticator and select Manual Entry and paste in the code into Issuer
12. In the Secret section, manually copy in or type in the Secret key that you can see in the browser window in the background, and press OK
13. Return to the window you opened in step 4 (the 'My Sign-ins' website), click on Next and then input the one-time code visible in the authenticator.cc from the app. Once done, you should get a pop up saying that this method has been successfully added.
14. Whenever you are asked to authenticate MFA in future, you can click the authenticator Extension’s icon in your browser to reveal the current temporary code

If you would like to see images of the following process, please visit https://authenticator.cc/docs/en/quickstart

1. Using Edge, visit https://authenticator.cc and click the Add to Edge button
2. In the Extensions (or Add-ons) page click Add to Edge and, when prompted, click Add Extension
3. Click the Extension icon in your browser and click the show in toolbar icon (eye with a slash through it)
4. Open and new tab and log into the My Sign-ins website at https://mysignins.microsoft.com/security-info using your Edinburgh username in the format uun@ed.ac.uk and your login password. You may be required to login using your username and password if you are not already logged in
5. On the Security Info page click Add sign-in method and choose Authenticator App from the drop-down menu
6. Click Add and a dialogue box will appear asking you if you want to download the Microsoft Authenticator app.
7. Click I want to use a different authenticator app and then Next and a screen will appear with a QR code.
8. Click Can't scan image and copy the randomised Account Name code
9. Click the Extension icon in your browser and on Authenticator
10. Click the pencil icon and the plus icon to add a new authenticator and select Manual Entry and paste in the code into Issuer
11. Return to the My Sign-ins page and copy the Secret key and paste it into the Secret section in the extension and press OK
12. Whenever you are asked to authenticate MFA in future, you can click the authenticator Extension’s icon in your browser to reveal the current temporary code

If you would like to see images of the following process, please visit https://authenticator.cc/docs/en/quickstart

1. Using Firefox, visit https://authenticator.cc and click the Add to Firefox button
2. In the Extensions (or Add-ons) page click Add to Firefox and, when prompted,  heck the Allow this extension to run in Private Windows and click Okay 
3. Click the Extension icon in your browser (jigsaw piece) and pin to toolbar 
4. Open a second Firefox window and log into the My Sign-ins website at https://mysignins.microsoft.com/security-info using your Edinburgh username in the format uun@ed.ac.uk and your login password. You may be required to login using your username and password if you are not already logged in
5. On the Security Info page click Add sign-in method and choose Authenticator App from the drop-down menu
6. Click Add and a dialogue box will appear asking you if you want to download the Microsoft Authenticator app.
7. Click I want to use a different authenticator app and then Next and a screen will appear with a QR code.
8. Click Can't scan image and copy the randomised Account Name code.
9. Return to the original window you opened, leaving the second window with the codes visible in the background.
10. Click the Extension icon in the other browser window and click on Authenticator
11. Click the pencil icon and the plus icon to add a new authenticator and select Manual Entry and paste in the code into Issuer
12. In the Secret section, manually copy in or type in the Secret key that you can see in the browser window in the background, and press OK
13. Whenever you are asked to authenticate MFA in future, you can click the authenticator Extension’s icon in your browser to reveal the current temporary code

If the sole purpose of creating an Authy account and installing Authy Desktop was to use with the University MFA service, you should follow these steps to remove them both

1. Uninstall Authy Desktop. For supported desktops this is likely through Software Center (Windows) or Self Service (macOS).
2. Follow the Authy instructions to Delete your Authy account - https://authy.com/account/delete/