Student Support Team

The BTO Student Support team provide academic and pastoral support to all our undergraduate and postgraduate taught students.

The BTO Student Support team are here to support you throughout your studies. We can provide:

  • Administrative support such as course changes
  • General academic support and advice on study skills
  • Pastoral support when significant issues in your life (such as physical illness, mental ill-health or bereavement) impact your studies
  • Help applying for special circumstances and coursework extensions
  • Guidance on accessing support through University services, such as the Student Counselling Service and the Disability and Learning Support Service
  • Help with any other concerns or issues you might have


Get in touch

Our Student Support Team are available to support you from Monday-Friday, 9am-5pm, UK time. 

Email enquiries

Email enquiries should be sent to btostudentsupport@ed.ac.uk. We aim to respond to emails as quickly as possible.

Bookable appointments (30 mins)

We offer in person or MS Teams meetings by appointment only.​​​​​​ If you would like a meeting, email us at btostudentsupport@ed.ac.uk (preferred), pop along to the BTO reception (JCMB 2105) or phone 0131 650 8649 to arrange an appointment.

BTO Student Support Team

Contact details



James Clark Maxwell Building, Room 2105
The King's Buildings

Post Code


  • Monday - Friday 9:00am to 5:00pm