Staff Health and Wellbeing Hub

Help in a crisis

We can help point you to resources and organisations that can help in the event of a crisis.

Emergency services

If you feel your life is in imminent danger or need emergency assistance, you should call 999 or go to Accident and Emergency at the nearest hospital.

Helplines

24/7 support

Samaritans

Through helplines run by volunteers, Samaritans offers emotional support available 24 hours a day. 

Samaritans contact details

Samaritans Edinburgh branch location

Edinburgh Crisis Centre

Open to any Edinburgh resident who is 16+ and experiencing a mental health crisis.

Edinburgh Crisis Centre contact details

Shout

A text service, free on all major mobile networks, for anyone in crisis anytime, anywhere.

Text: 85258

Not in the UK?

If you’re not in the UK and need mental health support urgently you can look up crisis lines in your country by clicking on the following links

Helplines and crisis-lines from around the world

Befrienders Worldwide

Night hours support

Breathing Space

Breathing Space is a crisis support helpline open 24 hours at weekends (6pm Friday - 6am Monday), and 6pm to 2am from Monday through Thursday. They offer confidential guidance from professional advisors experienced in counselling and social work.

Breathing Space contact details

Chaplaincy

You can contact the University Chaplaincy in the event of a sudden death, hospitalisation or acute crisis.

Chaplaincy emergency support contact details

The Listening Service

The Chaplaincy's Listening Service offers pastoral support for students and staff on all manner of subjects. It provides you with:

  • A safe place to talk and non-judgemental listening
  • Help in times of crisis
  • Links with specialist sources of help

The Listening Service

NHS 24

You can call 111 for critical health support - including mental health support - outside of GP opening hours.

NHS 24

University of Edinburgh Security 24/7 

The Security Team may be called in the event of an emergency - 24 hours a day, every day (including holidays). 

Contact Security

Where you need the emergency services, dial 999 and request the appropriate emergency service. After calling the emergency services please call the Security Section so we are aware of the incident and can provide assistance.