Information Services

Training and guidance overview

Overview of Windows 10 training and guidance for staff.

A programme of training and resources is available to support the Windows 10 rollout. It will ensure that the transition from Windows 7 and 8 to Windows 10 is accomplished with the minimum of disruption to the daily work of the University, while providing the appropriate amount and means of training to give all our users the knowledge to use Windows 10 effectively. 

The programme caters for all staff and students and includes a range of topics, events and delivery methods to offer flexibility.

Windows 10 supported desktop for staff

Training and guidance to help you use Windows 10 on the supported desktop.

  • Quick start guides (PDF) for Windows 10 supported desktop

  • LinkedIn Learning videos
  • While the training programme is mostly delivered online to provide just-in-time training across campuses, an ‘Introducing Windows 10’ presentation and hands-on classroom-based training may also be developed if there is sufficient demand. 

Windows 10 in Teaching Spaces

Training and guidance to help you use Windows 10 in the Teaching Spaces.

  • Windows 10 in Teaching Spaces Quick Start Guide (PDF)

    • College-specific guides accessible from the Windows 10 training web pages and on the Teaching Spaces computers

  • LinkedIn Learning video playlists covering tasks performed in the Teaching Spaces
    • Start menu, sleep and shut down
    • Finding files
    • Browse the Web with Edge
    • Windows, menus and ribbons
  • On demand drop-in sessions around the campuses to enable staff to try Windows 10

Windows 10 Q&A

Q: How do I log out?

A: The Quick Start Guides (for Teaching Spaces and the Supported Desktop) can help you with key tasks including logging in, logging out and opening files.


Q: How do I ensure my files are safe as I move to Windows 10?

A: If you are storing your data on network drives (such as your M: drive) or OneDrive for Business, your files will still be there. If you keep files locally then, regardless of any upgrade, you must always back them up to a safe location such as your M: drive or your OneDrive for Business.


Q: Can I use my computer during the migration?

A: No - do not stop the migration once it has started.


Q: What about Applications and software that I use that might not be supported by Windows 10?

A: We have checked the majority of Applications that are currently available for Windows 7 and these do work with the current release of Windows 10. If you have any Application that you have installed manually (and not from the Application Catalogue), then you should check with the company you bought the software from.

Q: What hardware is supported as we move to Windows 10?

A: All Select hardware (PC, Laptop and Workstation) purchased within the last 5 years from PECOS or SciQuest will be supported. Check with your local computing team if you are unsure.


Q: Who actually does the upgrade? What is my personal involvement with this?

A: Once the final method for your area has been agreed you will be notified what action you will need to take. We will do as much as we can to move you along behind the scenes; we will still give your area as much control to select the time to suit your business as we can.


Q: Isn’t Windows 10 already at a stage of further updates? What version is being installed and what has to happen for further updates to
Windows 10?

A: Yes. Windows is no longer a product, it is a service we subscribe to. As such, Windows is continuously being updated and upgraded on a semi-annual cycle. Moving to Windows 10 is the first big step to having a modern operating system; we will manage future updates for you automatically and they will not require the same effort as the move from Windows 7.


Q: I run experiments or process data overnight / I have specialist software or have a PC attached to scientific equipment.

A: We will be looking into the how we can provide services to these systems once the main staff rollout has completed.


Q: I have a Mac – am I still part of the rollout?

A: No, we do not support Windows 10 on Macs.