Information Services

User Services

User Services delivers services to users of libraries, IT and learning technology, and provides help, advice and consultancy on all ISG services.

Our vision is:

We are continually improving so that all our users get what they need at the time that they need it.


Who we are

Find out how User Services is structured and how to contact us.

What we do

User Services delivers a range of services covering libraries, IT and learning technology.

User Satisfaction Statistics

Monthly user satisfaction and performance statistics for the IS Helpline, Finance Helpline, and EdHelp