Information Services

About ISG

We are a fully-integrated support service, offering physical and digital services across library, IT, learning technology, student study spaces and teaching room technologies.

The Information Services Group (ISG) is one of three professional services groups within the University of Edinburgh. It comprises nine distinct directorates with over 700 staff supporting the University's students, academics, researchers and colleagues, as well as members of the public. ISG supply IT infrastructure and services, information security, library services, museums and collections, learning and teaching technologies & services, digital skills training support, web services, hardware and software management and remote learning capabilities. Through externally facing units, the Group also provides products and services to the wider research and education sectors. ISG is also a contributor to, and deliverer of, the University's wider strategy in areas such as digital transformation, data driven innovation and online & distance learning.

IS News

The latest news from Information Services.

BITS magazine

The triannual Information Services magazine offering a range of features on services and activities in ISG.

Organisation

Information Services (IS) is led by the Chief Information Officer and Librarian to the University, and organised into 8 directorates.

Strategy and planning

We aim to fulfill the IS Vision, by formulating strategies which guide our detailed plans, and provide a framework for service planning by the colleges and other support services.

Working for the Information Services Group

With staff and students from over 137 countries, we advocate values of internationalism and diversity. Our gender-balanced management and award-winning approaches to equality and diversity demonstrate our commitment to the professional environment of our staff and their quality of living. If our values appeal to you, then why not join us?

Student employment in the Information Services Group

The Information Services Group (ISG) is committed to providing work experience for University of Edinburgh students. Working alongside our students helps them gain valuable employability skills and provides ISG with a crucial student perspective on our services.

Policies and Regulations

Information on regulations and policies which govern the way IS services works.

Service improvement

The University seeks to improve all Information Services (IS) services, using service management best practice.