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Got a question? The University’s Student Information Points can help you find the answer you’re looking for. The friendly and knowledgeable team are here to answer questions on any aspect of student life.
We know that for new and current students alike, the University can be difficult to navigate because of its size and complexity. The Student Information Points were introduced last year as an information and signposting service which can answer students’ questions face-to-face, online or by text. You may have seen the information point desks, located in the Main Library in George Square and the Noreen and Kenneth Murray Library at King’s Buildings. They are staffed by a team of five people who are happy to help with any queries, big or small.
You can ask anything relating to your time here as a student - from basic administrative queries, to more complex enquiries about fees and finance. Student Information Point Supervisor, Alun Evans explains:
The SIP team are here to point you in the right direction, whether you’re wondering when the next bus to King’s Buildings is, how to find part time work, or where a certain lecture theatre is. We are sometimes able to resolve enquiries straight away, but often we will refer you to a central department or School that we know can deal directly with your question. There are over 8000 staff working at the University, so no wonder it’s sometimes hard to know who to ask – we can put you in touch with the right people quickly.
As well as pointing you in the right direction, the Student Information Points give you the tools you need to find information in the future. The information point desks provide a range of useful resources and leaflets, including exam location guides so you can be absolutely certain you know where you’re going come exam season.
You can contact the SIP team via email, text, Facebook, Twitter or face-to-face.