Microsoft outage: information for students and staff

Teaching at the University continues as planned and the majority of our systems remain unaffected.

The global Microsoft outage appears to be resolving and we anticipate that, over the course of Friday afternoon, Outlook services will return to normal.

We will continue to monitor the situation and will keep students and staff updated. 

Further information will be shared on this webpage and via our IS alerts page. 

Students 

Teaching and learning is taking place as usual and online student systems such as Timetabling and LEARN are available. 

Student Wellbeing Services, including Counselling, Disability and Learning Support, and Chaplaincy, are currently operating with some limitations due to email disruptions. In-person and Teams meetings are continuing as scheduled. Services will continue to review operations on Monday. 

While Outlook notifications aren't working, online services can be accessed via MyEd: 

MyEd Student and Staff Portal (University log in required; we recommend accessing via Google Chrome or Safari) 

Staff 

Staff resources and services, such as People and Money, are available as usual. 

While Outlook notifications aren't working, access can be found via MyEd or by accessing services directly:  

MyEd Student and Staff Portal (University log in required; we recommend accessing via Google Chrome or Safari) 

Email security

As email and calendar services recover, please be cautious of anyone contacting you or sending you an email, asking you to click on a link to restart your account or release any messages that have been held up. Please log into your email account as you usually would – no other action is needed.  

If you do have any issues or concerns, please contact EdHelp or the IS Helpline:

Information Services | Get support

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2026