Contact the Finance Helpline

The Finance Helpline can advise and assist with all services offered by the Finance department.

Students and Alumni



Student Payments Enquiry:

Student Payments Enquiry Form


Other ways of getting in touch:

  • Contact EdHelp between 10am to 2pm
  • Book an online appointment at UoE Pay Fees – we have increased our appointment availability
  • Phone us on 0131 651 5151 (Option 1 for “Fees and Finance queries”, then Option 1 for “any questions or issues about Fee payments”). Our phone lines will be open Monday to Friday, 2pm - 4pm.

Staff, Visitors and Non-Uni Members

Please start by visiting our self-help pages below and get in touch through the linked contact forms, as necessary.

Staff and Visitors

Non-University Members (Guests or members of the public)

Contact us through an online sign language interpreter

British Sign Language (BSL) users can contact the University of Edinburgh via Contact Scotland BSL, the online British Sign Language video relay interpreting service.

Find out more on the Contact Scotland BSL website

Still need help?



Opening hours

Regular semester hours:

9am - 5pm, Monday to Friday