Online Students

Technical Support

Technical support is available 24 hours a day, and 7 days a week so any issues you may encounter while studying will be resolved quickly and efficiently.

Online Help

If you encounter any issues regarding EASE login, MyEd, email and Office 365, Learn and/or many more, there is an extensive technical and computing self-help section which provides answers to common questions and issues that students encounter.

Technical and computing help

IS Helpline

The IS Helpline and NorMAN Out-Of-Hours service combine to provide 24-hour support for University users, which you can contact either by telephone or using the online form. 

Contact the IS Helpline