Records Management

Handling requests for information

What to do if you have received a request for information, or a request from someone to delete or amend information about themselves.

Request handling procedures

Freedom of information request handling procedures for all University staff.

Dealing with subject access requests

Data protection law gives people the right to see personal information which the University holds about them. They exercise this right by making a subject access request.

Support for practitioners

Further detailed guidance on specific information request handling topics and advice about finding further help for information practitioners and other staff looking for detailed guidance.