Lauren Tormey
Content Designer
- Prospective Student Web Content
- Communications and Marketing
- University Secretary's Group
Contact details
Address
- Street
-
St Leonard's Land
Holyrood Road - City
- Edinburgh
- Post code
- EH8 8AQ
Availability
Monday-Friday, 9am-5pm
Background
Lauren works as a content designer in the Prospective Student Web Content team.
She was previously with Website and Communications in Information Service Group from 2015 to 2019.
Project activity
In her current role, Lauren and her teammates work to deliver effective, efficient and satisfying prospective student website experiences.
Projects have included:
- improving the tuition fees finding experience
- updating degree finder entries
- managing Covid-19 content for prospective students
In her role at Website and Communications, Lauren conducted site builds for a range of University departments. She also led a project around iterative editorial improvements to IT help content for IS Helpline.
Read blog posts on the Helpline-UX collaboration project on the Website Programme blog
Invited speaker
IWMW 2019: Cascading Style Guides: Finding Evidence For Editorial Best Practice
IWMW 2018: You’ve Got (Too Much) Mail: Encouraging Self-Service Through Improving Content
IWMW 2017: Create effective content quickly with pair writing
Organiser
For 2019 to 2020, Lauren has been a member of the Institutional Web Management Workshop (IWMW) Advisory Group. IWMW is a conference dedicated to bringing together digital professionals in higher education to network and share best practice.