Records Management

Request handling procedures

Freedom of information request handling procedures for all University staff.

Receiving a request

Procedures for all University staff describing how to recognise an information request and the first steps to take.

Requests that should be answered locally

This procedure explains how to deal with a freedom of information request which does not require Records Management Section input or support.

Special handling procedures (secured)

This procedure sets out when staff should inform the Records Management Section of the receipt of an information request.

Writing the response

Procedures for all staff for writing a response to a freedom of information request where you are providing all of the requested information, or where the information is easily accessible to the public, for example through the University website.

Support for practitioners

Links to the request handling procedures for information practitioners, and to the other sources of support available.