Personal cash print credit refund policy
Requesting a refund of unused personal cash print credit
When you leave the University you are expected to have run down your printing account to zero.
- Refunds for unused Personal Cash credits are available up to 90 days from the date of graduation.
- Contact EdHelp to request a refund (by BACS transfer). Please note that you must have registered your UK bank account using the following link, before requesting a refund - https://www.ed.ac.uk/finance/about/sections/accounts-payable/students
- Print credit added in error cannot be refunded
- The University reserves the right to refuse a refund and to charge an administration fee.
"Free Quota and EDFQ" print credit have no refund value
Need any help?
Please visit the EdPrint FAQs page first, otherwise: