Personal cash print credit refund policy

Requesting a refund of unused personal cash print credit

When you leave the University you are expected to have run down your printing account to zero.

• Refunds for unused Personal Cash credits are available up to 90 days from the date of graduation.
• Contact EdHelp to request a refund (by BACS transfer). Please note that you must have registered your UK bank account using the following link, before requesting a refund - https://www.ed.ac.uk/finance/about/sections/accounts-payable/students
• Print credit added in error cannot be refunded
• The University reserves the right to refuse a refund and to charge an administration fee.

Need any help?

Please visit the EdPrint FAQs page first, otherwise: