Online learning support
Find out how you will be supported throughout your online journey with us.
Just like our face-to-face student, our ODL students benefit from a great deal of academic and pastoral support during their studies with us.
The programme team are here to help you throughout your studies. Opportunities to raise issues and seek support are built into each course. You can always get in touch with individual course organisers and tutors if you are having difficulties or any specific questions relating to your courses. The director of your programme is also available to support you. You can normally contact us by email, phone or Google Hangouts.
Our systems are designed to be easy to use, and we incorporate familiarisation training into the course induction. Should you have problems using University services help is available 24/7 by email and phone.
You will also have access to self-directed learning opportunities to develop your information and IT skills to help you study more effectively.