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Status of key services

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Affected Services Date/Time Impact Description Planning
Questionmark Perception upgrade
  • Hosted Websites
  • QMP (Questionmark Perception)
From: 27-Jul-2015 - 09:00AM
To:      30-Jul-2015 - 09:00AM
outage 3 days
Outage
Questionmark Perception will be upgraded - to v.5.7 - Outage from Monday 27th July until Thursday 30th July 9am and a further 'at risk' until 5pm. Planned
30-Jul-2015
09:00AM - 05:00PM
atrisk 8 hours
At risk
IDM/VRS unavailable
  • ID Management
From: 27-Jul-2015 - 09:00AM
To:      29-Jul-2015 - 05:00PM
outage 2 days 8 hours
Outage
IDM and VRS will be unavailable from 09:00 on Monday 27th July until 17:00 on Wednesday 29th July, and at risk between 09:00 on Thursday 30th July until 17:00 on Friday 31st July. There will be no processing of data from Gold Copy systems to downstream se Planned
From: 30-Jul-2015 - 09:00AM
To:      31-Jul-2015 - 05:00PM
atrisk 1 day 8 hours
At risk
EdWeb unavailable/at risk
  • EdWeb
30-Jul-2015
10:00AM - 03:00PM
outage 5 hours
Outage
EdWeb unavailable, Thursday 30th July, 10:00-15:00. service should be considered at risk until 17:00. Content migration from Polopoly to EdWeb. EdWeb CMS outage for the duration - no impact expected on front-facing websites Planned
30-Jul-2015
03:00PM - 05:00PM
atrisk 2 hours
At risk
Apply fix to eAuthorisations
  • eAuthorisations
30-Jul-2015
12:00PM - 12:30PM
outage 30 minutes
Outage
eAuthorisations will be unavailable for 30 minutes, and at risk for a further 30 minutes, to allow a minor fix to be applied. Agreed - Short Notice
30-Jul-2015
12:30PM - 01:00PM
atrisk 30 minutes
At risk

Recently closed alerts

Affected Services Date/Time Impact Description Planning
FPM - Finance Process Manager unavailable
  • FPM-Finance Process Manager
30-Jul-2015
08:42AM - 08:50AM
outage 8 minutes
Outage
Restart of JBOSS for FPM required Unplanned
Complete
Serengeti system currently unavailable
  • Serengeti Document Management System
30-Jul-2015
09:45AM - 10:45AM
outage 1 hour
Outage
Serengeti system currently unavailable. The service is going to be restarted to recover. IS are investigating Unplanned
Complete

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