| Eddie/TSM unavailable due to ACF power work | - From: 18-Apr-2024 - 03:00PM To: 29-Apr-2024 - 05:00PM
| | ACF is powering down the room where Eddie and TSM are housed for essential works. While this is ongoing Eddie cannot be powered up and will remain unavailable. | unplanned |
| Issues logging in to Printers | - From: 24-Apr-2024 - 08:30AM To: 24-Apr-2024 - 08:30AM
| | Still being investigated. Our technical teams have deployed workarounds that look to have been successful in mitigating many of the issues that we have been experiencing. Please keep reporting any issues you’re seeing to IS Helpline so they can be included in the analysis. Please include the name of the printer or the serial number from the screen if you are reporting an issue. | unplanned |
| Network slowness- Workaround implemented in certain locations. kindly test | - From: 25-Apr-2024 - 09:03AM To: 29-Apr-2024 - 04:01PM
| - 4 days, 6 hours, 58 minutes At risk
| Workaround implemented in certain locations. kindly test and feedback if facing any issue via unidesk
Workaround to be tested Friday 26/04/24 to isolate & mitigate the issues
General slowness observed, timeouts to data store and printing services being investigated. after upgrade of APT and KB Core Firewall firmware | planned |
Admissions, Student and Registry Universes unavailable in BI Suite due to S- Reporting + Analytics (BI Suite)
| - From: 26-Apr-2024 - 02:00PM To: 29-Apr-2024 - 09:00AM
- From: 29-Apr-2024 - 09:00AM To: 29-Apr-2024 - 05:00PM
| - 2 days, 19 hours Outage
- 8 hours At risk
| Double upgrade of SITS (Student Records) system | planned |
| Upgrade to SITS (Student Record) System | - From: 26-Apr-2024 - 02:00PM To: 29-Apr-2024 - 09:00AM
- From: 29-Apr-2024 - 09:00AM To: 29-Apr-2024 - 05:00PM
| - 2 days, 19 hours Outage
- 8 hours At risk
| Double upgrade of SITS (Student Records) system | planned |
| E-Journal access via EZProxy at risk | - From: 26-Apr-2024 - 10:00PM To: 27-Apr-2024 - 07:00AM
- From: 27-Apr-2024 - 10:00PM To: 28-Apr-2024 - 07:00AM
| - 9 hours At risk
- 9 hours At risk
| OCLC is carrying out impactful system maintenance to theirr European Data Center based in Amsterdam, which will intermittently impact access to EZProxy for e-journal single sign on | planned |
