Support

Technical support is provided by Information Services and the programme staff can be consulted for academic matters.

Technical support

The programme’s e-learning is supported by Information Services (IS). Help is available from IS.

Information Services Helpline contact details and opening hours

There is also help information for enrolled students about the University’s portal (MyEd), secure access login page (EASE), the Virtual Classroom (Moodle) and digital library access.

Support using the University Portal, MyEd

Getting started with our virtual learning environment, Moodle

Institute for Academic Development

The IAD provides University-level support for teaching, learning and researcher development.

Institute for Academic Development

Academic support

Our support staff and tutors will be available online to provide you with both technical and academic assistance.

Sources of support

You will be supported by the Programme Team of  Course Leads and Tutors and your Personal Tutor

In addition you will have access to:

• MOODLE, our Virtual Learning Environment, has details of semester and assessment dates, updated announcements and relevant information for every course
• Weekly virtual classrooms
• discussion spaces within each course moderated by a tutor
• social networking spaces for informal discussion with your peers and tutors.