| Health Passport (H&S) app - Unable to view or upload PDFs | - From: 30-Apr-2024 - 02:22PM To: 14-May-2024 - 03:00PM
| - 14 days, 38 minutes Degraded
| Production Mgmt are diagnosing root cause and will determine how to fix the code. | unplanned |
| Short Black Start test at the Appleton Tower datacentre | - From: 07-May-2024 - 08:30AM To: 07-May-2024 - 08:45AM
- From: 21-May-2024 - 08:30AM To: 21-May-2024 - 08:45AM
| - 15 minutes At risk
- 15 minutes At risk
| Due to the discovery of a fault during the recent Black Start test at the Appleton Tower datacentre, Estates and IT Infrastructure would like to carry out regular short tests of the backup power infrastructure at the datacentre.
These will involve cutting power for around 10 minutes to check that backup power behaves as expected, and the datacentre returns to mains power when restored.
Staff from IT Infrastructure and Estates will be on-site should any issues arise.
Tests will last approximately 10 minutes and start at 8.30am.
Dates are…
- Tuesday 7 May
- Tuesday 21 May | planned |
| Chrome browser may give error on joining Collaborate session | - From: 07-May-2024 - 03:19PM To: 14-May-2024 - 12:00PM
| - 6 days, 20 hours, 41 minutes Degraded
| Version 125.0.6422.0 (Official Build) (32-bit) - does not work with Collaborate. Class advised us that this is beta and are not able to offer support. Users with this version get an error on trying to update Chrome. Uninstalling and reinstalling Chrome may resolve issue if user is not on managed device. | unplanned |
| Network Connectivity issues affecting EdPrint service | - From: 09-May-2024 - 10:00AM To: 13-May-2024 - 10:00AM
| | Not known. Issue is with the underlying technical service. | unplanned |
| Network cabinet upgrade works 0322 1-7 Roxburgh Street | - From: 11-May-2024 - 08:00AM To: 12-May-2024 - 05:00PM
| | Network cabinet upgrade work | planned |
| Power Shutdown - Alexander Graham and William Rankine | - From: 12-May-2024 - 07:00AM To: 12-May-2024 - 05:00PM
- From: 12-May-2024 - 05:01PM To: 13-May-2024 - 05:00PM
| - 10 hours Outage
- 23 hours, 59 minutes At risk
| Essentail Estates power maintenance means no IT services in listed buildings | unplanned |
