Information Services and Disabled Users
An overview of how Information Services assists disabled students, disabled staff and how we aim to make all our services as accessible as possible for all disabled users, including members of the general public.
Disability Advice for Students
To arrange individual adjustments such as study rooms and assistance with collecting books etc, students should contact the University’s Student Disability Service as soon as possible.
Their contact details can be found at the end of this web page.
The named point of contact for disabled students facing challenges or wanting advice regarding anything Information Services offers or provides is the Disability Information Officer (Viki Galt) whose contact details are provided below.
Individual students may be eligible for some of the following services,after discussion with the Student Disability Service:
- Longer loan periods for reserve books.
- Assistance with book collection.
- Assistance with photocopying.
- Access to a personal locker within the Main Library.
- IT adjustments for student exams.
- Six accessible study rooms in the Main Library for sole use by disabled students, two in the Norren and Kenneth Murray Library and one in the Mary Bruke Building (through electronic booking system).
- Five accessible study rooms in the Main Library for individual occupancy for one year by a specific disabled student.
- Books can be transferred free of charge from the Site Libraries to the Main Library for students if they find it more accessible.
To discuss any of the above please contact the Student Disability Service.
Disability Advice for Staff
For individual staff adjustments please contact your line manager and/or the Staff Disability Officer. More information on support for staff can be found at https://www.ed.ac.uk/equality-diversity/help-advice/staff-disability-service
Disabled Staff can contact the Disability Information Offficer for advice on IS services or for indiviual advice on reasonable adjustments etc please contact the Staff Disability Officer.
Staff Disability Officer: Jean Tennant
Telephone: 0131 650 6523
IS also run a disability computing support service for staff. For more details please vsiit the website.
Disability Advice for all Users
- We aim to make all our library sites as accessible as possible. Disabled users have priority use of the lifts at all IS sites. Information on the accessibility of each library site can be found at: Library site accessibility
2. We provide hearing loops at all library helpdesks.
3. Portable induction loops can be arranged for any room in the libraries. For more information please contact the IS Helpline.
4. Library documents and leaflets are available in alternative formats upon request.
5. Coloured acetates, a portable desk lamp and an A4 page magnifier are available to borrow at all IS libraries.
6. A library trolley can be borrowed if you find it difficult to carry books.
7. A book collection service is available and books can be sent to the Main Library if this location is more accessible for you. Staff will be happy to assist you at all library sites in any way: such as finding and collecting books for you etc.
8. Fire evacuation procedures are in place for disabled users at all Information Services premises. (Braille instructions on fire evacuation of the Main Library are available at the reception desk at the Main Library entrance.) Braille instructions for evacuation of site libraries can be arranged by contacting the Disability Information Officer.
Computer resources and support
Disabled students have priority access to the following IT resources:
- Accessible PCs around campus with specialist software and hardware installed, e.g. ZoomText magnifier, JAWS, ergonomic keyboards and mice.
- Three dedicated Accessible Study Rooms on the first floor of the Main Library and two at the Norren and Kenneth Murray Library with accessible PCs, Brailler, scanners, MyReader CCTV and adjustable height desks.
- Training on using software on accessible PCs, and on accessing University resources such as email, library catalogue, and eJournals.
Information on the locations of all assistive technology can be found at:
The broader view
1. The Information Services website is evaluated regularly to review its accessibility. This site includes accessibility information for staff and students: IS accessibility website
2. A specialist Disability Information Officer is employed to review services and increase accessibility of all the services and facilities provided by Information Services.
3. Staff training is provided on the Equality Act 2010, and on disability issues in general including how to make documents and teaching sessions accessible.
4. Any new software or hardware purchased by IS is assessed to evaluate how accessible it is to disabled users and the results are taken into consideration in procurement decisions.
5. In line with the Scottish Specific Duty regulations 2012, all new Information Services policies and procedures are equality impact assessed.
BSL users can contact me via contactSCOTLAND-BSL, the on-line British Sign Language interpreting service. Find out more on the contactSCOTLAND website.
Suggestions and alternative formats
We are happy for any feedback, comments and suggestions regarding facilities and services that Information Services provides for disabled students. If you have a point you would like to raise or if you require this document in an alternative format such as Braille, large print etc, please contact the Disability Information Officer.