Information Services

Information Services and Disabled Users

This is an overview of how Information Services assists disabled students with their studies, and how we aim to make all our services as accessible as possible for all disabled users.

To arrange individual adjustments such as study rooms and assistance with collecting books etc, students should contact the University’s Student Disability Service as soon as possible.

Their contact details can be found at the end of this web page.

The named point of contact for disabled students facing challenges or wanting advice regarding anything Information Services offers or provides is the Disabiltiy Information Officer (Viki Galt) whose contact details are provided below.

 

General Accessibility

  1. We aim to make all our library sites as accessible as possible. Disabled users have priority use of the lifts at all IS sites. Information on the accessibility of each library site can be found at:
  1. We provide hearing loops at all library helpdesks.
  2. Portable induction loops and infra red receivers and transmitters are available at the first floor reception desk in the Main Library for use in the meeting rooms. The largest meeting room (1.7) has a fixed induction loop. Portable induction loops can be arranged for any room in the other site libraries. For more information please contact the IS Helpline.

IS Helpline

  1. Library documents and leaflets are available in alternative formats upon request.
  2. Coloured acetates, a portable desk lamp and an A4 page magnifier are available to borrow at all IS libraries.
  3. A library trolley can be borrowed if you find it difficult to carry books.
  4. A book collection service is available and books can be sent to the Main Library if this location is more accessible for you. Staff will be happy to assist you at all library sites in any way: such as finding and collecting books for you etc.
  5. Fire evacuation procedures are in place for disabled users at all Information Services premises. (Braille instructions on fire evacuation of the Main Library are available at the reception desk at the Main Library entrance.) Braille instructions for evacuation of site libraries can be arranged by contacting the Disability Information Officer.

Viki Galt

Disability Information Officer

  • Information Services

Contact details

Address

Street

Argyle House
Floor F West
3 Lady Lawson Street

City
Edinburgh
Post Code
EH3 9SH

Computer resources and support

Disabled students have priority access to the following IT resources:

E-Quill-AirO2bic Mouse, Pearl, right handed
  1. Accessible PCs around campus with specialist software and hardware installed, e.g. ZoomText magnifier, JAWS, ergonomic keyboards and mice.
  2. Three dedicated Accessible Study Rooms on the first floor of the Main Library with accessible PCs, Brailler, scanners, MyReader CCTV and adjustable height desks.
  3. USB sticks loaded with various assistive software can be borrowed from all library helpdesks.
  4. Training on using software on accessible PCs, and on accessing University resources such as email, library catalogue, and eJournals.

Information on the locations of all assistive technology can be found at:

The broader view

  1. The Information Services website is evaluated regularly to review its accessibility. This site includes accessibility information for staff and students.
  1. An ongoing programme of work to improve the accessibility of all library sites.
  2. A specialist Disability Information Officer is employed to review services and increase accessibility of all the services and facilities provided by Information Services.
  3. Staff training is provided on the Equality Act 2010, and on disability issues in general including how to make documents and teaching sessions accessible.
  4. Any new software or hardware purchased by IS is assessed to evaluate how accessible it is to disabled users and the results are taken into consideration in procurement decisions.
  5. In line with the Scottish Specific Duty regulations 2012, all new Information Services policies and procedures are equality impact assessed.

Specific Services

Individual students may be eligible for some of the following services,after discussion with the Student Disability Service:

  1. Longer loan periods for reserve books.
  2. Assistance with book collection.
  3. Assistance with photocopying.
  4. Access to a personal locker within the Main Library.
  5. IT adjustments for student exams.
  6. 6 accessible study rooms in the Main Library for sole use by disabled students (through electronic booking system).
  7. 5 accessible study rooms in the Main Library for individual occupancy for one year by a specific disabled student.
  8. Books can be transferred free of charge from the Site Libraries to the Main Library for students if they find it more accessible.

To discuss any of the above please contact the Student Disability Service.

Student Disability Service

  • The University of Edinburgh

Contact details

Address

Street

Third Floor
Library Building
55 George Square

City
Edinburgh
Post Code
EH8 9LJ

Suggestions and alternative formats

We are happy for any feedback, comments and suggestions regarding facilities and services that Information Services provides for disabled students. If you have a point you would like to raise or if you require this document in an alternative format such as Braille, large print etc, please contact the Disability Information Officer.