Information Services

Mail relay services

Mail relaying services provide the underlying infrastructure to support the safe delivery of email into and out of the university.

Introduction to the mail relays

This explains what the mail relay service does and how it handles spam and viruses in mail messages.

Policy on control of incoming email

Policies applying to the mail relay service and the treatment of incoming email with regards to minimising the potential of damage to the university's reputation from the promulgation of spam and viruses.

Rejection Messages

When we scan incoming messages for spam and viruses we sometimes reject messages and they get sent back to the sender with a non-delivery report. The error messages are explained in detail here.

Viruses, and other problem messages

Frequently asked questions concerning spam and other junk mail. Advice on dealing with viruses in emails and details on the University's anti-spam and anti-virus measures.

Setting up systems that generate mail

This document explains how systems administrators would configure devices such as computer servers, application software, network attached printers and scanners that can generate email.

Email relay help

Any school or department wishing to make use of these relaying facilities should contact the IS Unix Section.

Mail Domain Settings for DMARC, DKIM and SPF to Prevent Spoofing Attacks

This document explains the DNS records which should be added to mail domains to protect them from spoofing attacks.