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Semester 2

Working and Relating: Developing Your People Skills (SCWR08007)

Subject

Social Work

College

CAHSS

Credits

20

Normal Year Taken

2

Delivery Session Year

2023/2024

Pre-requisites

Course Summary

The course emphasises the importance of developing positive and respectful working relationships. This course will be an introduction to the skills and principles involved when working with people, in a voluntary or paid capacity. It is a requirement that students have work experience to draw upon.

Course Description

*Academic Description* :The course explores the development of effective communication skills in the workplace. Based on the premise that self-understanding is the foundation of developing effective working relationships, this course will act as an introduction to the skills, knowledge and principles involved when working with people in a voluntary or paid capacity. Whilst this is a Social Work course, the learning will be highly relevant for students from other disciplines who are working in a range of settings involving people. The course will assist all students in developing their professional skills for future employment. *Outline Content* The course comprises of one lecture and two tutorials per week. This emphasis of learning within the tutorial context reflects the applied nature of the courses pedagogical principles. Topics covered:1) Presentation of Self, 2) Communication: Skills, Empathy and Emotional Intelligence, 3) Electronic Communication in the Professional Context, 4) Transactional Analysis, 5) Power in Communication, 6) Gender and Use of Self, 7) Race Culture and Ethnicity: Communication and the Difference Dynamic, 8) Communication through the Life Span, 9) Creative communication: Social Work Practitioners share examples of innovative methods of communication. *Student Learning Experience* Students are expected to be active learners. The aim of tutorials are twofold: to provide an opportunity to explore the content of the lecture and the weekly reading and secondly for each student, via an individual presentation to provide an analysis of their own experience in relation to workplace communication. The presentations will include the integration and application of course themes to the students specific work setting. During the tutorials, students will be encouraged to engage in reflecting upon their own and others experiences. Skill awareness will be developed through participation in group learning based around the presentations and discussion. The course reading and a weekly lecture will provide the theoretical underpinning to learning.

Assessment Information

Written Exam 0%, Coursework 80%, Practical Exam 20%

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