Information Services

Help and support

We offer help and support should you have a problem with the service.

Guides for managing visits

Documentation on how to create and approve visits within VRS.

Day to day support and advice

Find answers to the most Frequently Asked Questions (FAQs) about VRS.

More information and guidance on how to complete the application form.

This contains information on completing the application form to be able to request or approve visitor accounts and visits to the University. For help on managing visits please follow the link at the top of this page.

If the answer to your question is not available online you can contact the IS Helpline for further assistance.

Information Services Helpline