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The video consultation

Steps leading to a video consultation (in our study)


GP appointment > follow up needed:



  • Take note of patient's email address & phone number.
  • Email patient link to Attend Anywhere GP practice virtual waiting room.
  • Log in to Attend Anywhere with name & password.
  • Click on patient's name to start video call.


  • Download Google Chrome onto your device.
  • Follow link in email from GP to Attend Anywhere website.
  • Log in with name & phone number.
  • Wait for GP in Attend Anywhere virtual waiting room.


It is also possible to use the link to the virtual waiting area via your own local health board website (instead of asking for the patient’s email address and sending a link).