University Secretary's Group

Student Administration & Support Programme

Our vision is to place students and staff at the heart of an excellent administration and support environment, providing a consistent and digitally enabled service across our university.

The Student Administration & Support Programme is a key component of the University’s Service Excellence Programme, focussed on improving student administration and support for staff and students across Schools, Colleges and Support Groups.

Gavin douglas

Working hand in hand with colleagues and students across the University, our aim is to make life easier for both staff and students. Our focus is on improving the student experience with access to better and consistent services wherever they are on their academic journey. For our professional services staff it’s about improving the tools they have to do their job well, along with opportunities for their professional development. For our academic teams, it’s about making sure they’re supported by better services and systems, reducing administrative work and allowing them to concentrate on world-class teaching and research.

Gavin Douglas Sponsor, Student Administration and Support

For more information on the Student Administration and Support Programme please select one of the following links:

Our staff and students SEP Information Hub (Requires EASE login)
Everyone else Get in touch