University Secretary's Group

Student Experience Services

Overview of departments led by the Deputy Secretary, Student Experience.

Student Experience Services (SES) is a large group of administrative, student service and support departments at the University of Edinburgh. Part of USG, the University Secretary’s Group, SES is headed up by the Deputy Secretary, Student Experience.

Each department within SES has its own mission, and these missions can be quite disparate, but we have a shared vision, shared values and a range of common development themes. 

Our SES vision is of a world class student experience at the University of Edinburgh, supported and delivered by world class student services.

Our core values are:

  • Professionalism
  • Effectiveness
  • Community
  • Creativity

We are also working together to raise our game even higher across a number of development themes:

  • Enhancing our use of technology exceeds our users’ expectations
  • Focussing our efforts on those developments that have most impact on improving the student experience
  • Working effectively across boundaries to deliver on our students’ and stakeholders’ needs
  • Communicating our messages and value clearly
  • Demonstrating exceptional value for money and a talent for continual improvement
  • Embedding equality and diversity in all our teams and all our services
  • Ensuring that all of the teams across SES are known as great places to work

 

Academic Services

Academic Services activities include the University's academic governance and regulatory framework; academic policy and strategy and managing key University projects for enhancment of academic governance and support.

Careers Service

The Careers Service leads and informs the careers and employability provision across the University, working in partnership with academic units and professional services, drawing on active support from our employer and alumni community. Our students and graduates are inspired and empowered to make informed career decisions, define their vision of success and progress to a wealth of possibilities in the UK and beyond.

Chaplaincy

The Chaplaincy offers pastoral care for students and staff regardless of their religious affiliation.

Institute for Academic Development

The Institute for Academic Development (IAD) provides University-level support for teaching, learning and researcher development. Our aim is to help students and staff succeed in their current roles and future careers. Our remit includes continuing professional development and practice sharing in teaching, learning and supervision; student learning development; professional and transferable skills development support for curriculum, programme and assessment design and development.

Pharmacy

The pharmacy operates like any other high street pharmacy and is open to students, staff and members of the public for dispensing of prescriptions, sales of medicine, toiletries and general advice.

Student Counselling Service

The Student Counselling Service provides confidential short term counselling to matriculated Edinburgh University students.

Student Disability Service

The University of Edinburgh is committed to a policy of equal opportunities for disabled staff and students and aims to create an environment which enables them to participate fully in the main stream of university life.

Student Systems and Administration

The Student Systems & Administration directorate delivers a wide range of services, including the development, enhancement and support of student systems; management of the student record; timetabling service; student scholarships, bursaries, graduations, examinations, and student administration and front line services.

University Health Centre

The University Health Centre is an independent National Health Service partnership of general practitioners who rent premises from the University.