Contact us

We are currently receiving a large volume of enquiries. If you have submitted a Fees contact form, please be assured we will respond to your enquiry as soon as possible. Please do not submit a new form.

The Phone lines will be closed on  Thursday 16th March 2023 for staff training. Phone lines will open again Friday 17th March 2023 at 10 AM.

Question about paying tuition fees?

The Fees and Student Support Team are unable to advise on any enquiry relating to the payment of tuition fees. 

If you wish to discuss payment options or a payment you have made towards tuition fees, please contact the Finance Helpline.  They can be contacted on 0131 651 5151.

Contact Finance Helpline

The Fees and Student Support Team phone line is open Monday-Friday 10am-4pm for enquiries.  This will be a limited service, so please expect delays.  During the above time, when the phone lines are busy, the line will ring out rather than an engaged tone, please be patient and we will get to your call as soon as possible.

Our telephone number is 0131 650 2230.  

I have completed the Fees contact form but have not had a response Please be assured we will respond to your form as soon as possible.

I have received my invoice but I do not agree with the amount I have been charged If you do not agree with the amount that has been charged, please complete the Fees contact form with full details.  The Fees and Student Support Team will then review this against your student record and respond to you.

If you are calling regarding payment of your invoice, please contact the Finance Helpline.  They can be contacted on 0131 651 5151. Contact Finance Helpline

I am repeating a year of study Please complete the Fees contact form with full details.  The Fees and Student Support Team will then review this against your student record and respond to you.

I have not received my maintenance loan Please complete the Fees contact form.  Forms are checked on a daily basis and urgent enquires will be dealt with as a matter of urgency.