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Blackboard Collaborate

Many of our live sessions are hosted through Blackboard Collaborate. Blackboard Collaborate Ultra is a live, virtual meeting environment that allows text chat, video/audio chat, and presentations.

You will need:

  • Your link to the session. This link will be available through your e-ticket which can be found via your booking confirmation or event reminder emails. 
  • If using a mobile device, we recommend you use Google Chrome for Android and Safari for iPhone/iPad and not Blackboard’s app.

Useful links:

Blackboard Collaborate Ultra - Audio and video setup help

Blackboard Collaborate Ultra Online Orientation and Participant Guide

Joining the session

  1. Join through your event link. As noted above, this will be through your booking confirmation or event reminder emails.
  2. Enter a name (this doesn’t have to be your actual name if you do not want it disclosed in the chat or session recordings) to access the session. We ask for this so we can see who is taking part in-session, and direct answers to questions to the right person.
  3. Once in the session, please check your audio is set up to ensure you can hear the presentation (note that some sessions will use text chat only)

During the session

During the session, staff from the School or department will be on hand to answer any questions you might have. Please follow their lead for etiquette.

  • Raise your hand if you want to ask a question or make a comment
  • When it is your turn to ask your question, the moderator will ask you
  • Type your question into the chat box and send this to the whole room
  • Once your question has been answered, please lower your hand
  • If you are having problems, use the chat window to communicate with the moderator.

Blackboard Collaborate Ultra Online Orientation and Participant Guide

Blackboard Collaborate Ultra support


Blackboard is fully committed to ensuring all their products and services they deliver are both usable and accessible to all users.

Accessibility in Blackboard Collaborate

Technical support

If you have any problems accessing or using Blackboard Collaborate, you should refer to the support portal for help.

Blackboard Collaborate Ultra  - Support Portal