New Students

Accessibility Statement for the University of Edinburgh Events application 

Application accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 

This accessibility statement applies to


This application is run by Student Recruitment and Admissions at the University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to: 

  • using your device settings, change colours, contrast levels and fonts; 

  • zoom in up to 300% without the text spilling off the screen; 

  • listen to most of the application using a mobile device screenreader; 

  • utilise tooltips at all points throughout the application 

  • use the application without encountering any time limits. 

We’ve also made the application text as simple as possible to understand. 

Customising the application 

AbilityNet has advice on making your device easier to use if you have a disability. This is an external website with suggestions to make your computer more accessible: 

AbilityNet - My Computer My Way 

With a few simple steps you can customise the appearance of our application using your browser settings to make it easier to read and navigate: 

Additional information on how to customise our website appearance 

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service: 

Information on SensusAccess 

How accessible this application is 

We know some parts of this application are not fully accessible: 

  • not all links indicate whether they open a new pop-up, which is a frequent feature of the application; 

  • colour contrasts do not necessarily meet the recommended Web Content Accessibility Guidelines 2.1 AA standard; 

  • alternative text is not present on all non-text content; 

  • italics and continuous capitals are present across the application; 

  • colour is the only way to derive meaning from some items; 

  • there are areas whereby mobile device screenreaders do not work as well as others; 

  • portrait orientation is mandatory; 

  • pinch-and-expand can not scale content except maps; 

  • users are not always informed on how to rectify data entry errors. 

Feedback and contact information 

If you need information on this application in a different format, including accessible PDF, large print, audio recording or braille: 

  • email: 

  • telephone: +44 (0)131 650 4360 

  • British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service. 

We will consider your request and get back to you in 5 working days. 

Reporting accessibility problems with this application 

We are always looking to improve the accessibility of this application. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact: 

  • email: 

  • telephone: +44 (0)131 650 4360 

  • British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service. 

We will consider your request and get back to you in 5 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly: 

Contact details for the Equality Advisory and Support Service (EASS) 

The government has produced information on how to report accessibility issues: 

Reporting an accessibility problem on a public sector website 

Contacting us by phone using British Sign Language 

British Sign Language service 

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details 


Technical information about this application’s accessibility 

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This application is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below. 

The full guidelines are available at: 

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard 

Non accessible content 

The content listed below is non-accessible for the following reasons. 

Noncompliance with the accessibility regulations 

The following items to not comply with the WCAG 2.1 AA success criteria: 

  • Not all non-text content presented to users has alternative text 

  • The way the content is presented affects its meaning, and a correct reading sequence is not programmatically determined 

  • Content is restricted to view and operation in a single display orientation, namely portrait and not landscape 

  • Colour is used as the only visual means of conveying certain information, whether an action, prompt for a response, or to distinguish a visual element 

  • There may not be sufficient colour contrast between font and background colours, especially where the text size is small 

  • Information is conveyed as an image of text rather than as text itself, making it not compatible with screen readers and other assistive technology 

  • Pop-ups display upon hover and / or focus by the user 

  • Suggestions to rectify errors are not always given 

  • Mobile screenreader assistive technology can not fully help users throughout the whole application 


Unless specified otherwise, a complete solution, or significant improvement, will be in place for those items within our control by January 2022. We will continue to work with our supplier to resolve issues that are not within our control. 

Disproportionate burden 

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. 

Content that’s not within the scope of the accessibility regulations 

This application does comprises maps for further exploration, which is not fully accessible. However, maps are currently not within the scope of the accessibility regulations as long as information needed for navigation is provided in an alternative format. There is a lot of information in different formats as well as maps included in AccessAble, in addition to the specific University of Edinburgh application available for iOS and Android: 

Items outwith the scope of the accessibility regulations

What we’re doing to improve accessibility 

We will continue to address the accessibility issues highlighted, working alongside the supplier, Guidebook, to deliver a solution or suitable workaround. Unless specified otherwise, a complete solution or significant improvement will be in place for those items within our control by January 2022. 

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this application. 

Preparation of this accessibility statement 

This statement was prepared on 9th July 2021. It was last reviewed on 9th July 2021. 

This application was last tested by the University of Edinburgh’s Disability Information team in July 2021, using an iOS mobile device. 


The application could not be processed through an automated accessibility testing system, including WAVE WebAIM, as an initial step, due to it sitting behind a log-in screen. While it is important to recognise the limitations of solely using automated testing, this method provides a breadth and variety to manual testing. 


We tested: 

  • Spellcheck functionality; 

  • Scaling using different resolutions and reflow; 

  • Options to customise the interface (magnification, font, background colour et. cetera); 

  • Keyboard navigation and keyboard traps; 

  • Data validation; 

  • Warning of links opening in a new tab or window; 

  • Information conveyed in colour or sound only; 

  • Flashing, moving or scrolling text; 

  • Use with screen reading software (VoiceOver); 

  • Accessibility features of the iOS device; 

  • Tooltips and text alternatives for any non-text content; 

  • Time limits.