New Students

Get connected to the University systems

Get connected to access your email, WiFi, coursework, printing and more.

Before you arrive

Activate and access your Office 365 email account

As your Office 365 email is the primary means of contact with the University, it is important to access it regularly. In addition to email, your Office 365 account gives you access to your calendar, OneDrive file storage, instant chat and Microsoft Office tools.

It is recommended that you activate this as soon as possible. 

Sign into your Office 365 account

Office 365: what it is and features

Upload photo for student card

Check the submission guidelines to make sure your photo is suitable. You can collect your card in person (on-campus students) or have it sent to you (online learning students).

Card Collection for students starting a course in January, who cannot collect their cards in student accommodation will be held in the Main Library on the dates and times outlined below:   

  • Wednesday 8th January 2020 from 9:00am-19.50pm
  • Thursday 9th January 2020 from 9:00am-19.50pm
  • Friday 10th January 2020 from 9:00am-18.50pm

After the collection event, any uncollected cards can be collected during Main Library Helpdesk Opening Hours. 

Main Library Helpdesk Opening Hours

Getting your first student card

Connect to eduroam WiFi network

eduroam is the secure WiFi service available all over the University (Not including student accommodation where the WiFi service is operated by Optify, instruction will be provided by student accommodation staff). Follow these steps to set it up on your device, and you'll connect automatically as soon as you arrive on campus.

Important: You must active your Office 365 before setting up your WiFi access.

Set up your eduroam WiFi access

Protect yourself from IT threats 

Make sure your work and your files are protected from viruses, phishing and malware.

Protect yourself from IT threats


Making the Most of IT

The video below provides an introduction to computing, learning technology and libraries at the University

Video: Making the Most of IT
his presentation has been designed to introduce new students to the key IT and Library services available to when starting life at The University of Edinburgh. Topics covered include: student card EASE MyEd Learn Office 365 and email Wifi Printing LinkedIn Learning Digital Skills Framework Libraries and Library Services (presented by Anne Donnelly (Academic Support Librarian) Help and Support To find out more about getting connected to the University's systems, visit:

When you start


You can print at locations across the University using either your own device or a University computer. We start you off with £4 credit free.    

New Students - Brief guide to printing

Printing, copying and scanning locations

Log into MyEd

MyEd is the university web portal and includes access to your emails, timetables and course learning material. It's also where you can update your personal details, pay your tuition fees and apply for University accommodation.

Log into your MyEd account

Introduction to MyEd Portal 

Become familiar with Learn

You will almost certainly be using Learn, which is your Virtual Learning Environment (VLE). This online learning platform is where you will find resources relating to your course.  You will have access to Learn in advance of starting at the University to get familiar with your online course space.

Support on how to use Learn will be available when you start.

Log into your Learn page

Other Information

Download a free copy of Microsoft Office

Download your free copy of Microsoft Office, giving you Word, Excel, PowerPoint, OneNote and Outlook on your computer, tablet or phone.

Get Microsoft Office

Personalised timetable on your phone 

Setting up Office 365 on your phone or other devices gives you easy access to your course timetables. You will be able to view My Timetable information on the Office 365 app and add lectures to your phone, computer or other devices as they are confirmed.

Timetable on your phone

Need any help?

In-person help

During the first two weeks of term in September and January, you can get help to connect any of your devices to the University systems or network at the 'Get Connected' sessions. These are walk-up sessions and do not require a booking.

Get Connected sessions dates and locations

Outside of 'Get Connected', you can still find IT support on the Ground Floor of the Main Library with help from the IT Support Desk. This is a drop-in service and does not require a booking.

Online help

If you ever need help with IT and computing issues, please first check out the University Information Services website. 

IT and computing help website 

Access to Assistive Software/Hardware

If you require access to assistive software or hardware please contact:

Student Disability Service
3rd Floor, The University of EdinburghThe Main Library Building
George Square
Edinburgh EH8 9LJ
Tel: +44(0)131 650 6828


Related links

Complete The Matriculation Process

Make Arrangements To Pay Your Tuition Fees

Apply For And Collect Your Student Card

Set Up Your Personalised Timetable

Register With a Doctor