University support

Resources offered by the University to help in managing crises


Run by student volunteers, Nightline is an anonymous and confidential helpline for students in Edinburgh. The team are available every night of term between 8pm and 8 am, over the phone or via online chat.

Edinburgh Nightline website

Tel: 0131 557 4444

Out of hours student support

University offices are closed:

  • between 5pm and 9am (GMT) time Monday to Friday)
  • at weekends (Saturday and Sunday)
  • during University-recognised holidays.

For emergencies occurring while University offices are closed, you can contact University Security by calling 0131 650 2257

(from another University phone, call 502257)

A member of Security will assist you or redirect you to the appropriate services.

This service is not designed or intended in any way to replace the role of the emergency services or other relevant agencies such as GP's or other local NHS provision.


If you wish to speak to a member of the University Chaplaincy at any point in the year, you can find information on their pastoral and crisis support at the link below.

Support contact information

University Accommodation 

If you live in a University residence and need assistance with any of the following:

  • crime reporting
  • emergency flat repairs
  • concern about a flatmate's wellbeing

 or any other urgent issue, you can find the appropriate contacts in the link below.

University residence contacts